Collaborate with colleagues, communicate with customers

Following the worldwide outbreak of the COVID-19, businesses find themselves in a situation with most people working from home and having to serve customers remotely.

A lot has changed in the past few weeks as we’re all dealing with new ways to work from home. But that doesn’t mean that business has to come to a standstill. It is still possible to use the same SuperOffice features that you’re used to, but in a different way.

On this page, we’ve gathered some resources to help you navigate the new “business as usual” situation, from wherever you are.

We’ll be keeping this page updated with useful resources. Stay tuned.

Keeping up productivity from home offices

Taking care of your customers digitally

For customer service teams

Frequently asked questions

Here are a list of the most frequently asked questions for quick referral. If you would like to see a list of other FAQ’s please click here: 10 most recent FAQs

  1. How do I reinstall SuperOffice Web Tools and/or Mail Link?
  2. What to do when SuperOffice Ribbon is not visible in my Outlook Ribbon?
  3. How do I configure SuperOffice Mail Link for Outlook manually?
  4. What to do when SuperOffice Outlook Ribbon gets disabled every time I start Outlook?
  5. What to do when e-mails and documents from SuperOffice CRM stopped opening with Microsoft Office programs?
  6. How do I create and use e-mail templates in SuperOffice CRM?
  7. How do I avoid that my mailings are categorized as spam when sending them from SuperOffice CRM Online?
  8. How do I download, install and setup the Pocket CRM app?
  9. How do I add the SuperOffice Chat widget to my website?
  10. How do I use predefined replies in the SuperOffice Chat?

Related content: