The sign-in service determines how you get access to SuperOffice CRM Online and who manages your credentials.
We currently support 2 models:
Each provides the administrator and the end-user with a set of features to adminstere the users. SuperOffice CRM Online will send users to the correct place to authenticate.
The SuperID sign-in service
The SuperID sign-in service has 2 levels - basic and federated. Each CRM Online user accounts can belong to 1 SuperID user account. One CRM Online user account + password can belong to 1 or more sites.
If you would like to use SuperID - federated features, you need to register an identity provider.
SuperID - basic
The basic level of the SuperID sign-in service uses a password to authenticate like the standard sign-in service. However, this centralized model doesn't store passwords in the CRM Online database. It actually uses SuperID as the identity provider.
Sign-in sequence:
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The user opens online.superoffice.com in a browser and enters their email address or username.
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The username is inspected and forwarded to id.superoffice.com
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The user is asked for a password, which is verified by authenticating towards SuperID.
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The user is signed in to the correct site (pick site if the user is connected to multiple sites).
SuperID - federated
SuperID supports using 3rd-party federated sign-in services as an add-on. You can choose either Microsoft or Google to authenticate.
To use federated sign-in, register your domain name (so the sign-in service knows which identity provider to send your users to).
Sign-in sequence:
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The user opens online.superoffice.com in a browser and enters their email address or username.
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The username is inspected and forwarded to id.superoffice.com.
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The user is verified by delegating authenticating to Microsoft or Google.
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The user is signed in to the correct site (pick site if the user is connected to multiple sites).