SOARC now supports multiple languages for same template
When you create a new document (using the Write button), the template that is actually used is determined by looking sever
1. Check userpreference: [System] PreferDocLanguage – use this language if it has been set. i.e. if you set this pref to DANISH, then look in the SOARC\TEMPLATE\DA folder
2. Check the UI language – if you are logged in with Norwegian, look in the SOARC\TEMPLATE\NO folder
3. If the language-specific folder under TEMPLATE doesn’t have the template, then use the normal SOARC\TEMPLATE folder.
[System] PreferDocLanguage
This preference is used by SOARC plugin to pick the language you want document templates in if you want a language different from the user interface.
If this preference is not set (the default) then we just use the same language that SOCRM is using for the user-interface.
You need to create a folder per language in SO_ARC\TEMPLATE:
SO_ARC\TEMPLATE\NO for norwegian templates
SO_ARC\TEMPLATE\SW for swedish templates. etc
The template filenames in the language-specific folders must match the filenames in the SO_ARC\TEMPLATE folder.
i.e. You must have SO_ARC\TEMPLATE\NO\Letter.doc with norwegian contents and SO_ARC\TEMPLATE\Letter.doc with english contents.
You can’t have SO_ARC\TEMPLATE\NO\Brev.doc and SO_ARC\TEMPLATE\Letter.doc
If a language-specific template does not exist, then we fall back to the SO_ARC\TEMPLATE folder.