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Prevent check for Auto-Update in Windows Client

PARTNER Atle Bjerck

Hi. We have a customer that has "packed" the SuperOffice Windows Client as a Citrix Distributed Client. Suddenly they get errors logging on because the Client tries to check for an auto-update. Is there a possibility to turn this behaviour off for the whole system? Or is this configured in the client-installation itself. I cannot find any documentation to switch this off. The error they are getting is "Error checking for Client auto-update!. A network-related or instance specific error occured while establishing a connection to SQL Server..." 

Conrad, you probably have a solution for this? 

Atle, CRM Insight 

PARTNER /de/My-Page/4988/

Prevent check for Auto-Update in Windows Client

I have verified that the automatic update setting in WindowsAdmin is off... (two installations)

Von: Atle Bjerck 9. Mrz 2020
STAFF /de/My-Page/4998/

RE: Prevent check for Auto-Update in Windows Client

Try the "old" SoAdmin first:

 

I think it is the preference for EnableClientAutoUpdate in the Functions section.

You can also add it as a local souser.ini setting:

[Functions]
EnableClientAutoUpdate=0

/conrad

Von: Conrad Weyns 9. Mrz 2020
PARTNER /de/My-Page/4988/

Prevent check for Auto-Update in Windows Client

Thanks Conrad - as you see, I have already checked this setting in Windows-Admin - that is what you mean by "Old admin". And there the setting is off. But I can try to configure this setting on the user... 

Von: Atle Bjerck 9. Mrz 2020
STAFF /de/My-Page/4998/

RE: Prevent check for Auto-Update in Windows Client

Hi Attle,
must be something else..
Since CDD, this is happening before login.
There is a piece of Marek magic that requires the db to be available.
It uses some direct sql calls on the DbManagement instance.

I supect you will need to register a support case so that the right experts can look at it.
Conrad

Von: Conrad Weyns 9. Mrz 2020