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How to insert/refer message from other requests?

Hi there,

Our customer service team has been facing the need to refer/mention messages that are in other requests.

We know that we can insert messages from the current request, but how to attach/insert/mention messages that are in a different request?

Thank you very much.

 

Clodoaldo

 

RE: How to insert/refer message from other requests?

Hi,

I am sorry, but we do not support such a feature today. You should make it a wish.

Sverre

Von: Sverre Hjelm 3. Aug 2020