Unsubscribe - Company email

Thomas Hanesand

In our system, due to integrations with other systems we end up sending emails to many company emails.However, this has a downside that the unsubscribe link will not work for mailings sent to company emails, only on contacts. Is this somethign that has been / will be corrected in future versions?

Currently on SO 8.0.6144.342

STAFF /de/My-Page/11225/

RE: Unsubscribe - Company email

Hi Thomas,

it is alraedy registered as a Bug and will be fixed in future Versions

BUG

 

Greetings

Alexander

Von: Alexander Wohland 21. Nov 2017
PARTNER /de/My-Page/10221/

RE: Unsubscribe - Company email

What is the status on this issue?

Is this really viewed as an bug by R&D? Can we expect this to be changed?

Von: Espen Steen 6. Dez 2018
/de/My-Page/11561/

RE: Unsubscribe - Company email

Would like to know this as well. We also have several customers who send marketing mailings to company emailaddresses. As a workaround, they now use two different templates. One template to Persons with the normal unsubcribe link, and another template for companies with a Tracked Link. But ofcourse that's not ideal.


So I'm also curious what the current status is regarding this issue. :)

Von: Rick van Overbeek 12. Dez 2018
STAFF /de/My-Page/13849/

RE: Unsubscribe - Company email

Are there any news about this issue? 

Is there a good workaround wtihout using scripts, for customer who don't have the expander services? 

I have seen that the bug is still status: reported and serverity: high

Von: Fabio Schneider 20. Nov 2020