Legal information

Read more about the SuperOffice Community's terms of service, trademark guidance, content policy, and privacy policy.

 Terms of Service

 

A note from the team

The SuperOffice Network is the easiest way to get expert answers to your questions. We created it to give everyone a chance to be recognized by their peers: recognized for their knowledge, their passion, and their willingness to help others get better at the things they are passionate about. We do ask that you treat our service and community with respect. Spam, personal attacks, and abusive language do not have a place on the SuperOffice Network. If you ever stumble across anything on the SuperOffice Network that looks like it violates our policies, please be sure to let us know.

Accepting the Terms of Service

The SuperOffice Network (the “Network”) is a set of related websites for questions and answers, owned and operated by SuperOffice AS. (“SuperOffice”), a Norwegian company. Please read these terms of service (“Agreement”) carefully before using the Network or any services provided on the Network (collectively, “Services”). By using or accessing the Services, you agree to become bound by all the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, do not use the Services. The Services are accessed by You (“Subscriber” or “You”) under the following terms and conditions:

1. Access to the Services

Subject to the terms and conditions of this Agreement, SuperOffice may offer to provide the Services, as described more fully on the Network, and which are selected by Subscriber, solely for Subscriber’s own use, and not for the use or benefit of any third party. Services shall include, but not be limited to, any services SuperOffice performs for Subscriber, as well as the offering of any Content (as defined below) on the Network. SuperOffice may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or Content. SuperOffice may also impose limits on certain features and services or restrict Subscriber’s access to parts or all of the Services without notice or liability. SuperOffice reserves the right, at its discretion, to modify these Terms of Service at any time by posting revised Terms of Service on the Network and by providing notice via e-mail, where possible, or on the Network. Subscriber shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Services by Subscriber following such modification constitutes Subscriber's acceptance of the terms and conditions of this Agreement as modified.

Subscriber certifies to SuperOffice that if Subscriber is an individual (i.e., not a corporate entity), Subscriber is at least 13 years of age. No one under the age of 13 may provide any personal information to or on SuperOffice (including, for example, a name, address, telephone number or email address). Subscriber also certifies that it is legally permitted to use the Services and access the Network, and takes full responsibility for the selection and use of the Services and access of the Network. This Agreement is void where prohibited by law, and the right to access the Network is revoked in such jurisdictions. SuperOffice makes no claim that the Network may be lawfully viewed or that Content may be downloaded outside of Norway. Access to the Content may not be legal by certain persons or in certain countries. If You access the Network from outside of Norway, You do so at Your own risk and You are responsible for compliance with the laws of Your jurisdiction.

SuperOffice will use reasonable efforts to ensure that the Network and Services are available twenty-four hours a day, seven days a week. However, there will be occasions when the Network and/or Services will be interrupted for maintenance, upgrades and repairs or due to failure of telecommunications links and equipment. Every reasonable step will be taken by SuperOffice to minimize such disruption where it is within SuperOffice’s reasonable control.

You agree that neither SuperOffice nor the Network will be liable in any event to You or any other party for any suspension, modification, discontinuance or lack of availability of the Network, the service, any Subscriber Content, or other Content.

SuperOffice retains the right to create limits on use and storage in its sole discretion at any time with or without notice.

Subscriber shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access the Network or otherwise use the Services, including, without limitation, modems, hardware, software, and long distance or local telephone service. Subscriber shall be responsible for ensuring that such equipment or ancillary services are compatible with the Services.

2. Network Content

The Network and its contents are intended solely for the use of the Network Subscribers and may only be used in accordance with the terms of this Agreement. All materials displayed or performed on the Network, including, but not limited to text, graphics, logos, tools, photographs, images, illustrations, software or source code, audio and video, and animations (collectively, “Content”) (other than Content posted by Subscriber (“Subscriber Content”)) are the property of SuperOffice and/or third parties and are protected by Norwegian and international copyright laws.

All trademarks, service marks, and trade names are proprietary to SuperOffice and/or third parties. Subscriber shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Services.

The Network is protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. Other than as expressly set forth in this Agreement, Subscriber may not copy, modify, publish, transmit, upload, participate in the transfer or sale of, reproduce (except as provided in this Section), create derivative works based on, distribute, perform, display, or in any way exploit, any of the Content, software, materials, or Services in whole or in part.

Subscriber may download or copy the Content, and other items displayed on the Network for download, for personal use, provided that Subscriber maintains all copyright and other notices contained in such Content.

From time to time, SuperOffice may make available compilations of all the Subscriber Content on the Network. The compilation is licensed under the Creative Commons Attribution Share Alike license. By downloading The Creative Commons Data Dump, You agree to be bound by the terms of that license.

Any other downloading, copying, or storing any Content for other than personal, noncommercial use is expressly prohibited without prior written permission from SuperOffice, or from the copyright holder identified in such Content's copyright notice. In the event You download software from the Network, the software, including any files, images incorporated in or generated by the software, and the data accompanying the software (collectively, the “Software”) is licensed to You by SuperOffice or third party licensors for Your personal, noncommercial use, and no title to the Software shall be transferred to You. SuperOffice or third party licensors retain full and complete title to the Software and all intellectual property rights therein.

3. Subscriber Content

You agree that all Subscriber Content that You contribute to the Network will be licensed under the Creative Commons Attribution Share Alikelicense. You grant SuperOffice the right and license to use, copy, cache, publish, display, distribute, modify, create derivative works and store such Subscriber Content and to allow others to do so (“Content License”) in order to provide the Services. Subscriber warrants, represents and agrees Subscriber has the right to grant SuperOffice and the Network the rights set forth above. Subscriber represents, warrants and agrees that it will not contribute any Subscriber Content that (a) infringes, violates or otherwise interferes with any copyright or trademark of another party, (b) reveals any trade secret, unless Subscriber owns the trade secret or has the owner’s permission to post it, (c) infringes any intellectual property right of another or the privacy or publicity rights of another, (d) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or right of any third party, (e) contains a virus, trojan horse, worm, time bomb or other computer programming routine or engine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information, or (f) remains posted after Subscriber has been notified that such Subscriber Content violates any of sections (a) to (e) of this sentence. SuperOffice reserves the right to remove any Subscriber Content from the Network, suspend or terminate Subscriber’s right to use the Services at any time, or pursue any other remedy or relief available to SuperOffice and/or the Network under equity or law, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Subscriber Content or if SuperOffice is concerned that Subscriber may have breached the immediately preceding sentence), or for no reason at all.

4. Restrictions

Subscriber is responsible for all of its activity in connection with the Services and accessing the Network. Any fraudulent, abusive, or otherwise illegal activity or any use of the Services or Content in violation of this Agreement may be grounds for termination of Subscriber’s right to Services or to access the Network. Subscriber may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any Network or Service user.

Use of the Network or Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that are deemed threatening or obscene, or engage in any kind of illegal activity is expressly prohibited. Under no circumstances will Subscriber use the Network or the Service to (a) send unsolicited e-mails, bulk mail, spam or other materials to users of the Network or any other individual, (b) harass, threaten, stalk or abuse any person or party, including other users of the Network, (c) create a false identity or to impersonate another person, or (d) post any false, inaccurate or incomplete material or delete or revise any material that was not posted by You.

 

 Trademark guidance

We believe in our core mission to "make the Internet a better place to get expert answers to your questions." We decided early on that all user-generated content in the SuperOffice Developer Network would be given back to the community under a Creative Commons license. With open access to our content, it is important that users not be confused by our relationship with the people who use our content and our services.

What this Document Covers

This document is designed to establish guidelines for use of our names (copyright) and logos (trademarks). The "names" and "logos" discussed here refer collectively to any site or service on the SuperOffice network and SuperOffice AS. This document does not replace or waive any rights protected under Trademark or Copyright law. Please note:

  • If you would like to use our trademark or name in ways not clearly covered by this document, please contact us.
  • If you ever stumble across anything that looks like it violates our copyright, trademark, or policies, please let us know.

Trademark and Copyright

The logos associated with SuperOffice AS and any SuperOffice site are a trademark. The purpose of trademark law is to prevent consumers from being misled as to the origin of a product. So if you were making a product, and you used a SuperOffice name or logo in your product (or in its advertising) in such a way that would mislead someone into thinking that your product was owned by, operated by, endorsed by, or in any way part of SuperOffice AS, you would be violating the trademark and this would not be legal.

Our logo images and site names are copyrighted. Any content on the SuperOffice Developer Network not contributed by users is copyrighted. Copyright is different than trademark. Ordinarily you couldn't copy it. But if you were writing a news story or blog post about a SuperOffice site, reproducing the logo image would almost certainly be considered "fair use" and allowed under trademark law because you were not using it "in trade."

Naming your Product, Application, Website, or Domain Name

We want you to create awesome products, applications, and web sites (collectively "products") using the SuperOffice API . We want people to recognize your product as an enhancement of the SuperOffice ecosystem and use it with enthusiasm. But SuperOffice is the name of our company and services, so we have to be cautious about any confusion that may cause.

  • Do name your application with something unique. Including one of the terms, "Super" or "Office" in your product name is generally okay.
  • Do feel free to explain that your product is built on the SuperOffice platform so people understand your product.
  • Do not use our name in the name of your product.
  • Do not register or use a domain name containing our name (or misspellings of our name).
  • Do not apply for a trademark with a name that includes our own.

 

 

 Content policy

The intent of this document is to clarify what we consider to be acceptable use of any website or service provided on the SuperOffice Network (collectively "SuperOffice", "community.SuperOffice.com", "DevNet", "Community", "Developer Network").

If you are found to be in violation of any of the below policies, you will receive a notice via email. Unless you explain or correct your behavior within 72 hours, your account will be suspended. We will do our best to work with you and ensure a fair outcome in all cases. We reserve the right to immediately suspend, without notice, any content, account, or IP address which we determine to be submitting spam or potentially other damaging or disruptive content the Network.

When your account is suspended, public access to content contributed under that account may be blocked or removed, and your account may be suspended or deleted at our discretion. Access to other functionality or information within the Network may also be blocked or disabled.

Illegal Use. SuperOffice may not be used for illegal purposes. Examples of this include using Community for fraudulent purposes or operating a phishing site (used to obtain account and password information).

Spam. Users that do not publish meaningful content, use deceptive means to generate revenue or traffic, or whose primary purpose is affiliate marketing, will be suspended.

Identity Theft and Privacy. Users that misleadingly appropriate the identity of another person are not permitted. Users may not post other people's personally identifying or confidential information, including but not limited to credit card numbers, Social Security Numbers, and driver's and other license numbers. You may not post information such as other people's passwords, usernames, phone numbers, addresses and e-mail addresses unless already publicly accessible on the Web.

 Privacy policy

 

1 Privacy policy SuperOffice websites

SuperOffice.com” or the “Company” is committed to protecting the privacy of your information. This Privacy Statement describes SuperOffice.com’s information practices
SuperOffice.com may use information from session and persistent cookies in combination with Data About SuperOffice.com Customers to provide you with information about the Company and the Service.

1.1 Web sites covered

This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement:

  • http://www.SuperOffice.com,
  • http://DevNet.SuperOffice.com, 
  • http://www.superoffice.com/crmonline
  • http://www.ejournal.no;
  • http://community.superoffice.com
  • http://online.superoffice.com
  • http://online.superoffice.com/appstore
  • http://support.superoffice.com
  • http://cs.superoffice.com

The above list is hereafter collectively referred to as “SuperOffice.com’s Web sites” or “the Company’s Web sites”.

Applications may be posted by SuperOffice.com and third parties. When applications are posted by SuperOffice.com, this Privacy Statement applies. When applications are posted by third parties, the privacy statement of the third party applies, and this Privacy Statement does not apply.

SuperOffice.com’s Web sites may contain links to other Web sites. SuperOffice.com is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

1.2 Personal information collected

SuperOffice.com offers a variety of services that are collectively referred to as the “Service.” SuperOffice.com collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).

When expressing an interest in obtaining additional information about the Service or registering to use the Service, SuperOffice.com requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). SuperOffice.com may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About SuperOffice.com Customers.”

As you navigate the Company’s Web sites, SuperOffice.com may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

This information is stored in an internal SuperOffice database and will not be shared or made available to any 3rd party.

1.3 Use of information collected

The Company uses Data About SuperOffice.com Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service.

The Company may also use Data About SuperOffice.com Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in SuperOffice.com, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.

SuperOffice.com uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About SuperOffice.com Customers to provide personalized information about the Company.

Any information stored in SuperOffice.com's Web sites is treated as confidential and not given away or sold to anyone. All information is stored strictly secure, and can only be accessed by the customer and trusted SuperOffice personnel for site administration purposes only.

2 Website navigational information

SuperOffice.com uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.

2.1 Access to your personal information

You can at any time login in with your username/password on our site, access your personal information and update your contact details.

2.2 Cookies

SuperOffice.com uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, SuperOffice.com’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to SuperOffice.com, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”), you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to SuperOffice.com, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.

SuperOffice.com uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Service.

SuperOffice.com may use information from session and persistent cookies in combination with Data About SuperOffice.com Customers to provide you with information about the Company and the Service.

Our sites use Mouseflow and Google Analytics web analytics services.

Mouseflow may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website, except text in password fields. Mouseflow does not collect personally identifiable information that you do not voluntarily enter in this website. Mouseflow does not track your browsing habits across other web sites or text inputted in password fields. For more information see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/.

Google Analytics are using 6 different cookies;

  • _utma (unique visitor cookie – expire after 2 years)
  • _utmb (session cookie – expire after 30 minutes)
  • _utmz (Campaign cookie – expire after 6 months)
  • _utmv (visitor segmentation cookie – expire after 2 years)
  • _utmx (Google Analytics Content Experiment cookie – expire after 2 years)
  • _utmc (Expire as soon as you close the browser window)

2.3 Web beacons

SuperOffice.com uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, SuperOffice.com may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. SuperOffice.com uses Web beacons to operate and improve the Company’s Web sites and email communications. SuperOffice.com may use information from Web beacons in combination with Data About SuperOffice.com Customers to provide you with information about the Company and the Service.