Coming soon: Your brand new Help Center & Community! Get a sneak-peek here

Create request in chat

In this article

    If a customer’s query cannot be solved in the chat, an agent can create a service request to be handled by another specialist. In this how-to guide, you’ll learn how to create a service request in SuperOffice Chat.


    Click on the Action button and Create request, and all information in the chat will be saved in the request.