We are having issues with an SuperOffice Online installation where we have in place a CRMScript trigger that loads a ticket, does some changes to it, and saves the ticket. I made a simpler version of it and ran it as a script, and we are having the same issue there: Running "GetTicketEntity" generates this error: "gSOAP reported an error: HTTP Error"
The script runs fine in other installations. The same installation is also having some issues with empty tickets inexplicably being generated and I'm thinking it might be related to the same issue.
I found an older community post saying this might be related to invalid characters, but we have no idea what characters to look for or in what tables to look for them. Has anyone else run into this? Is there anyone who maybe could give us some pointers on what to look for?