So per standard a new message from the customer centre generates a notification for the user.
I would like to do the same when i create a message from crmscript. From the documentation i found this;
But no notification is not generated for my user.
So i started testing out the other funtions and the only one that seem to be generating a notification is using
directly to the user. But i would really like to use the sendNewTicketMessage since is has a href to the ticket.
Am i missing something or are the functions broken?