Turn off customer center source file

Hello

I don't want to use the new Customer Center Source File feature. Can I turn it off?

RE: Turn off customer center source file

Hi Frode,

Could you please clarify exactly what you want to accomplish?

 

By: Michel Krohn-Dale 12 Nov 2019

RE: Turn off customer center source file

Hey,

We have severale languages (8), but the modified html-files are the same cause we have built our own translations. So when I do changes in CC-files, I just copy the changed files from our "dev" CC to the different CC-languages. For me that's easiere then copying one by one in Customer Center Source file.

 

By: Frode Follerås 12 Nov 2019

RE: Turn off customer center source file

Hi,

Not sure I understand exactly what you want.
What was introduced recently was possibility to change Customer centre styling and options thru UX without having to do any HTML coding, it still does not restrict you from actually changing Customer centre source files as before. However if you do changes outside Customer centre config you might experience that changes does not take effect.

If you choose to edit source files and you have multiple customer languages in your solution, each source file will have its own language variant, and this must be updated when you move from "dev" to "prod". This has not changed by introduction of new feature.

 

By: Michel Krohn-Dale 12 Nov 2019

RE: Turn off customer center source file

It seems that it doesn't have any effect changing the HTML-files on the server. I have to change them in Customer Center Soruce fil in Service. Is that correct? You say "might" it does not have any effect :-)

Since we already have styled and changed most of the standard html-files in our CCs we don't use the new feature with styling. 

 

By: Frode Follerås 13 Nov 2019

RE: Turn off customer center source file

Hi,

Sorry wrongly assumed you were in Online environment.

If you change source files thru GUI in Service these are saved in database, and files on disk are not used. Have you tried to revert changes done in source files thru GUI? Performing this should prompt that files from disk is loaded instead.

 

By: Michel Krohn-Dale 13 Nov 2019