Create a request priority in Service

Updated on 7 Jun 2022

Certain customers and types of inquiries may be very critical for your business and should be prioritised. You can use priorities to make sure that important requests are addressed first or even solved within a certain amount of time. Learn how to create a new priority in this how-to guide.

Out of the box SuperOffice Service comes with 3 standard priorities: Low, Medium and High. You can edit these and add your own priority types if needed.

Here you can see how to create a new priority in Service:

Creating a new priority in Service with two stepsTwo steps to creating a new priority in SuperOffice Service