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Create extra tables and fields in Service
Updated on 20 Oct 2021
By adding extra tables and fields to SuperOffice Service you can save a variety of information important for your company. You can add extra tables and fields to your Requests, Contact cards or Company cards.
A good example of an extra field you can use on the customer’s Contact card is a field called “Satisfied customer”, where the value of the field is Yes or No.
For example, you can send your customers a mailing where they can state whether they are satisfied with your services. This will give you valuable insight into the general customer satisfaction rate.
Of course, you can add a wide range of tables and fields to SuperOffice Service to save any information your customer service agents need.
Learn how to set up an extra field and table
- Define extra fields
- Define extra tables
In the Tables screen, you can either choose to (a) create an extra field or (b) create a new table
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