Loading......
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
Loading......
-
Menu
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
-
User guide
View chat statistics in SuperOffice
Updated on 13 Dec 2021
You can view general statistics on all chat sessions or statistics on a particular chat. In this how-to guide, you’ll learn how to view chat statistics in SuperOffice.
The chat statistics can be used to improve the overall communication and agents’ performance, as well as shorten the response time.
Follow the step-by-step guide below to learn how to view the chat statistics:
- View chat statistics
In the Chat Dashboard tab, you have a section showing the statistics of incoming chats
Related:
- The Dashboard tab for Chat - Help file
Did you find this information useful?