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Reply with FAQs

Updated on 13 Dec 2021

FAQs not only help you save a lot of time when replying to your customers, but also ensure the consistent quality of your answers. In this how-to guide you’ll learn how to reply by using FAQs.

FAQs are replies that can be reused and are available to all SuperOffice Service users. You can categorise and create your own FAQs for future use.

Reply with a FAQ in three steps.Add an FAQ to your answer in the Messages tab

 

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