Loading......
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
Loading......
-
Menu
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
-
User guide
Reply with reply templates
Updated on 13 Dec 2021
A reply template provides the basis for a customised response to a customer. Using reply templates saves time, and they can be tailored to the precise situation.
When you reply to a customer you can choose which reply template you wish to add to the message field. You can then edit the text and add or remove attachments.
Add a reply template to your answer in the Messages tab
Related:
- Create a quick reply - Help file
- Create reply templates - Help file
Did you find this information useful?