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Reply to a request

Updated on 27 Oct 2021

In this guide you’ll learn how to reply to all incoming requests in SuperOffice Service. Once you open a request and hit the Reply button, you will be able to add your message to the customer containing the answer to their question or the solution to their problem.

You’ll see that the email signature you’ve set up will automatically appear once you click on Reply.

Click the Reply button to reply to Service requestsTo reply to a request, click the Reply button, add your message and click OK

 

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