Instability in Customer Service client in our Online solutionUpdated on 2 Mar 2023
Instability in Customer Service client in our Online solution
Some customers might have noticed some instability, poor performance when using our Customer Service client lately.
In some cases "A Netserver exception occured" message would appear together with a blue bar message stating that "Your license has expired".
In other cases Customer Service users would simply notice slowness in the solution.
The good new is that the system is capable of recovering itself after some time.
Our team is working hard to find the final solution.
Thank you for your patience.
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