I am editing the newTicket.html and would like to make this category dropdown to show one of two textboxes depending on the choice.
If the name of the category start with 'Abc' for ex textbox A is shown and the data entered should go back to ticket.x_machine. If category is another specific choice , textbox B is shown, data entered is sent back to ticket.x_volume
<span class='errorText'>Error: the system does not contain a valid category for your inquiry. Please contact the system administrator.</span>
Question nr 1) Where can I find the parsers like in this instance category ?
I did find an old(?) link here but category is not listed:
Anyone out there who has solved this in a nice way ?
framework.html refers to