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Have someone been working with the rating element in the forms and the data it generates when a form is submitted? Such as preseneting the ratings in a diagram.
Yes, I have been working with those for a customer. They wanted to gather feedback on their services, so they used mailings to send a form. Their customers could then rate them by using the form. The reports tab showed how they scored on each topic. From there they could export the data to excel if they need to see the details and create their own reports.
Maybe this example can be helpful to you:
If needed I can share my example.