On busy days where a lot of customers call in, you don't have much time to create extensive requests. You just need to create the requests in the system so they will not be forgotten. Quick requests are your answer.
Learn how to create a quick request
Service quick request window
Does your version of SuperOffice CRM look different from this video? That's because this video shows SuperOffice CRM in version 8. But don't worry - all the steps shown in this video are exactly the same in SuperOffice CRM version 9.