It is common practise to start your day getting an overview on the current status of the open requests in your service system. To get a quick overview of the requests you will be working with, Service offers you a dashboard with four panels with 17 different graphs and tables to choose from. You can customise the panels to show the information are most relevant for you as a service agent.
Learn how to customize your dashboard
The Dashboard screen gives you the information you need to start your day.