Did you get a new colleague that is going to start with SuperOffice Service and do you want to set him or her up as a user?
After creating an user login for your colleague, you can set up what kind of inquiries the new user will handle in the beginning. You can of course also set the service agent up to get specific kinds of inquiries from the start.
Once the user has been set up, he or she can help decrease resolution time and improve customer satisfaction.
Learn how to set up a new user
User settings in Service
Does your version of SuperOffice CRM look different from this video? That's because this video shows SuperOffice CRM in version 8. But don't worry - all the steps shown in this video are exactly the same in SuperOffice CRM version 9.