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How to create a new priority

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    Certain customers and types of inquiries may be very critical for your business and should be prioritized. Often you need this when you offer service level agreements (SLA). You might have an SLA that inquiries need to be addressed or even solved within a period of time. This is possible in Service. Out of the box Service comes with 3 standard priorities, Low, Medium and High.

    Learn how to create new priorities

    Creating a new priority in Service

    Creating a new priority in Service