The system user ticket is used for access to the customer tenant. It used as an authentication token when the application submits web service requests to the tenant APIs.
How is the system user ticket used?
An application can use the ticket string to set the credential:
- as an SoCredential ticket property in SOAP API, or
- as an SOTicket header in the REST API
With a valid credential set, the application can connect to and process data with the customer tenant.
Where does the system user ticket come from?
You will receive a short-lived system user ticket from SuperID in exchange for the application's life-time system user token.