Appstore applications end up with login-dialog tonight

PARTNER Frode Lillerud

Hi,

tonight we're experiencing login-issues in our Appstore applications. The automatic login no longer happens, and the login dialog ends up inside the webpanel.

We've tested with different machines, browsers, SuperOffice tenants and different Appstore applications. All behaves the same.

Did something happen to the login mechanism in Online?

PARTNER /no/My-Page/5028/

RE: Appstore applications end up with login-dialog tonight

I also see the same happens with other partners applications as well.

Av: Frode Lillerud 2. apr 2020
PARTNER /no/My-Page/5028/

RE: Appstore applications end up with login-dialog tonight

Testing this morning we see that if we enable the "New log-in experience" the login inside the webpanel seems to work like before.

Did something change with the auto-login so that SuperID is now required?

Av: Frode Lillerud 3. apr 2020
STAFF /no/My-Page/4971/

RE: Appstore applications end up with login-dialog tonight

Lets answer the last thing first.  You see this dialog because your user name has access to both a tenant running with superid and a tenant not running superid.  This is rare, as it only happens to pepole with account in many tenants.  That means normal customers should never see this!

If you want to access a tenant migrated to SuperId, choose new login experience.  If you want to access a tenant not moved to SuperID, write the password. 

If you or a customer see this and want it to resolved, report it to R&D Services, so we can make sure that all of the customers tenants are running with SuperID.

Av: Jens M. Glattetre 3. apr 2020
STAFF /no/My-Page/4982/

RE: Appstore applications end up with login-dialog tonight

Web panels is shown in an iframe, this could be a samesite issue.

Check network traffic with the developer tools (F12) 

 

Also, what happens if you set the web panel to be able to open in new browser by ticking Status bar 

 

so you get a "Open in separate window" button at the bottom right corner of the webpanel.

does it open and login correctly then?

If yes, I suspect there's a samesite issue on the cookie:

Av: Margrethe Romnes 3. apr 2020
PARTNER /no/My-Page/9497/

RE: Appstore applications end up with login-dialog tonight

I dont have much to contribute with, except that we have had the exact same experience a couple of weeks ago.
And it is like Jens i saying, once the tenant have moved to SuperID, you just need to login with the new experience and everything is back to normal.

Regarding the samesite issue,
In our experience, the result of that is not beeing brought back to the loginscreen, but an endless loop.
Or, if you are using the latest version of Service onSite, you will recive an error 302


This error is solved by adding this for Apps

 <sessionState timeout="120" cookieSameSite="None" />
    <httpCookies httpOnlyCookies="true" requireSSL="true" sameSite="None" />
  </system.web>

And to solve samesite error 403 onSite, update Windows and restart the server.
 
Just my two cents

 

Av: Pär Pettersson 3. apr 2020
STAFF /no/My-Page/12976/

RE: Appstore applications end up with login-dialog tonight

I'm having the same problems as Frode describes at a customer.

I've tried what you sugges, Margrethe, but the new tab still opens with a login prompt.

Note: This customer isn't signed up with SuperId, and is running on Online (instead of Online2).

Av: Kasper Rosenlund 6. apr 2020
STAFF /no/My-Page/4982/

RE: Appstore applications end up with login-dialog tonight

@Kasper - please fill in this form and include info about which app and custId and we'll take a look.

Av: Margrethe Romnes 7. apr 2020