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Seeing UDEF/ Expanded tables in Chat (online) user view

Hi I have a prospect who loves chat, but would like some bespoke info to display in the side panel if possible.

This could be either a UDEF on the company/ contact such as 'last login' or could be a new table of information that they wish to display (as with activities/ sales/ projects/ chats).

Is it possible to amend this? Has anyone had experience in amending chat as of yet?

RE: Seeing UDEF/ Expanded tables in Chat (online) user view

Hi Matt,

The Chat and the side panel are created using SCIL. We hope this will allow for such customisations down the road. Technically, it should be possible already today, but we have not created any suitable "Entry points" for such as customisation yet. Also, SCIL is still a bit moving around, so I am afraid that if you customise it today, it might break when we change something.

I guess that is not exactly the answer you wanted. We really want you to be able to customise these things, but it's a bit early.

Sverre

Av: Sverre Hjelm 27. okt 2017

RE: Seeing UDEF/ Expanded tables in Chat (online) user view

Sverre,

thanks for the info, I will await the API update in due course :)

Av: Matt Cove 27. okt 2017