Is there a way to activate a particular tab in a standard service screen?
In the sample below there is a tab "tasks" (German: Tätigkeiten). We would like to guide the user directly to that tab instead of the first tab:
I thought to simply add &activePane=2 to the URL, but that does not work.
My question: is there a parameter to activate a tab in the ticket screen?
In custom screens you can do this in the loading script:
// Active pane
Integer activePane = getCgiVariable("activePane").toInteger();
if (activePane > 0)
getHtmlElement("panes").setFieldValue("selected", Map("pane = " + activePane.toString()));
// Assuming the panes element is named "panes"