I would like to get some feedback from you on our current feature set for customizations (CRMScript, macros, triggers, custom screens, extra tables, extra menus, web panels, etc).
We have introduced quite a bit of functionality the past couple of years, which I hope have had a positive influence on how you are able to customize your customers' solutions. Still, with all that functionality in place, I am sure you still have your struggles and challenges. There is nothing more accurate than getting the info directly from the source, and you are the guys (and gals) who are (hopefully) using the tools we supply on a daily basis. And so, I would love for you to tell me what you are struggling with or what we could do better in this area.
Before your hit that Reply-button and start hammering away, please keep in mind:
- This is just a request for some feedback. We cannot and will not implement all the crazy ideas you supply. We have other considerations as well. Just so that your expectations are reasonable :-)
- Obviously, our resources are limited. So please think twice about what you suggest. If you suggest lots of ideas, the most important ones will drown. We are mostly interested in the ones that make a real difference for you and the solutions you create.
- Both small features ("I would love a CRMScript function which....") and larger features ("Packages should support more entities") are interesting. Be specific, perhaps features can be implemented gradually.
- Again: we are talking about our customization features, not general product features.