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Configure your Customer centre

Oppdatert på 20. okt 2021

The Customer Engagement Platform contains a Customer centre feature where your customers can help themselves to various support content at any time, 24/7, as well as connect and converse with your customer service teams.

The Customer centre allows you to publish FAQs, add a chat widget, and offer web forms. On your Customer centre portal customers can find their own answers using the FAQs and chatbot, or they can send in, check and respond to requests.

Note: Customer centre are one of the features you get with the license for Customer Engagement platform.

 

How-to guide: