Laster......
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
Laster......
-
Meny
-
User guide
- Get started
- Company & contact
- Diary & appointments
- Documents
- Find & selection
- Project
- Dashboard
- Chat
- App Store
- Service & requests
- Sales
- Marketing
-
User guide
Be efficient with chat replies
Oppdatert på 20. okt 2021
To make sure that you offer quick and professional answers to your customers’ chat queries, SuperOffice Chat offers a number of options to speed up and improve your chat replies. In this how-to guide, you’ll learn how to send FAQs and files, use reply templates, as well as create and send quick replies in SuperOffice Chat.
Save time by using pre-defined texts when answering customer queries through chat. You can create and send a quick reply to a commonly asked question. In other situations, where quick replies aren’t sufficient, you can include FAQs, files or customised reply templates.
From the button for add predefined text, you can choose text from FAQ, Reply templates and Quick replies
Follow the guided steps below:
- Send FAQs, reply templates and quick replies in a chat
- Create a quick reply
- Send files in chat
Related:
Fant du denne informasjonen nyttig?