• 58265
  • 18 apr 2018
  • 8 okt 2020
  • High
  • WebTools
  • Reported
  • Bug

Steps to Reproduce

  1. Have a machine with Office 2016 
  2. Install Web Tools and Office Ribbons

Observed that:

Keys for MS Office propagation are written to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0, 14.0 and 15.0 hive but not to 16.0 (Office 2016). Same applies to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\XX.0 hive.


Keys for Office propagation are written also to HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Microsoft\Office\16.0 hive when Office 2016 is installed.

Workaround: Copy the keys from  HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Microsoft\Office\xx.0 to 16.0 hive.

Note: We are adding the necessary keys to the HKCU, so if the user installing Ribbons is the same user using it, it will work. However, in multi-user environment, or computers with multiple users will not have the necessary keys in HKCU.