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Email Template somail doesn't open email in edit-mode

Hi,

we have SO Windows 8.4 with Office 365. If User create new Email with Email Template, it always open Email not in Edit-mode. This Issues happens only by this user on this PC. If he try to log on other PC, then somail works to open email in edit-mode.

what should we check on this PC?

I have asked our local SO Support in Germany, till now no idee.

Thanks a lot!

RE: Email Template somail doesn't open email in edit-mode

We have the same issue her - hope someone will have an answer...

Av: Michael Metner 24. sep 2019

RE: Email Template somail doesn't open email in edit-mode

Looks like a bug https://community.superoffice.com/en/product-releases/bugs-wishes/product-issue/?bid=60259

Av: Birute Tarozaite 25. sep 2019

RE: Email Template somail doesn't open email in edit-mode

This may be fixed in the upcoming MailLiink/WebTools 11.6 release, but only for the part where we export the email. That is, it won't have retroactive effect for existing templates.

That said, with this release, we will also have much better, built-in template functionality in Outlook, so you can create your emails there directly, based on SOMAIL-templates. And for that function, all existing templates should work.

Av: Jostein Kjønigsen 30. sep 2019

RE: Email Template somail doesn't open email in edit-mode

Thanks Jostein!

We have now SO Cloud 8.5 with Web tools /Mailink  11.5.

Hope this Problem will be fixed in Mailink 11.6.

Av: Jianchun You 1. okt 2019