Superoffice hang, not responding

Hi

Have moved the superoffice installation to new servers and upgraded to Superoffice 8.4 R3

They are using the win client.

For some users, superoffice works fine.

But for others, the superoffice hangs and gets "not responding" all the time. It locks completely, and you have to kill the process.

I can log in to superoffice on the citrix server with one superoffice user, and everything works great. When i log in with an other superoffice user, on the same server, logged in with the same domain user, Superoffice crashes, hangs and get the not responding.

Any idea's what could be the issue?

Seems odd that it would work for some superoffice users, and others not...

 

so_log:

181113 20:11:00 AndeKir 3.1001[SOCRM.exe] , N/A,.
181113 20:11:07 AndeKir [SOCRM.exe] Cannot read mail, there is no connection to MapiMail. Src: SMailAccountReader::InitReader at c:\agent1\_work\165\s\clients\sm.win\source\rdb\mailaccountreader.cpp v line 365
181113 20:11:09 AndeKir [SOCRM.exe] HDB Cache hit rate 83%. Details: 86 hits, 17 misses, 35182 elements total; 536870911 memory limit, 23397082 used. Max used: 23397082, total loaded: 35182, total purged: 0. Src: SHdbCache::OutputStatistics at c:\agent1\_work\165\s\clients\sm.win\source\hdb\hcache.cpp v line 649

 

 

RE: Superoffice hang, not responding

Have you tried to run the consistency check/fix in dbsetup.exe?

Av: Martin K. Andersen 13. nov 2018

RE: Superoffice hang, not responding

yep, also done that.. no improvements..

Av: Gabriel Wiig 13. nov 2018

RE: Superoffice hang, not responding

I also get the whole superoffice client flickering, before it freezes and i have to kill the process..

Have turned off UAC.. no improvement

Av: Gabriel Wiig 13. nov 2018

RE: Superoffice hang, not responding

Hello Gabriel,

What version was this before the upgrade?
The log seems to indicate a problem with the e-mail setup - missing (simple) Mapi client.
I am afraid you may need to open a support case and consider giving us access to the database with user names & passwords.

I can't even hazard a guess :-(
Conrad

Av: Conrad Weyns 13. nov 2018

RE: Superoffice hang, not responding

Hi

They went from 7.5

But i went through all the steps, 7.5-8.0-8.1-8.2-8.3-8.4

Av: Gabriel Wiig 14. nov 2018

RE: Superoffice hang, not responding

ok,
hard to say which one to concentrate on then.
Sounds like a total war zone.
If you can't find a pattern, open a support case.
Conrad

Av: Conrad Weyns 14. nov 2018

RE: Superoffice hang, not responding

I saw something similair to this. I don't remember the exact error in the logfile.

We tried clearing the history table for a specific user with the issue and that solved the issue. You could give that a try.

Short explaination of what we saw in our case. The users could use SuperOffice just fine, but when switching focus to a different applicaton (could be just task manager) the application froze and you would be unable to use it for a random amount of time.

Av: Marius Gabrielsen 14. nov 2018

RE: Superoffice hang, not responding

The way the History system works has recently changed (59372, Sept 2018).
There are no Delayed collectors anymore since users do not want to have to wait 10 seconds before an entity is elligable for showing in the history list.
Upon Deactivation of the App, the history cache is flushed to the db. Upon Activation, it is refreshed from the DB.
This is so that other clients will see the latest updated history and works more like Web.
/conrad

 

Win has a My history minicard viewer (like My favourites) that perhaps might help in figurimg out if this has anything to do with it.
Here you can easily delete all your history and start afresh.

You need to feature toggle it in your local souser.ini file with the following property switch:

[MiniPanels]
HistoryView=1

  

Av: Conrad Weyns 14. nov 2018

RE: Superoffice hang, not responding

Hi All,

I have done two 8.4 SR3 installs this week, and on both sites we had a handful of uses with this issue.  Deleting the history from the history tab, did seem to fix the issue, even though there were only about 10 items in the history list.

I also deleted SO_Cache for good measure.

Trevor

 

Av: Trevor Sharp 23. nov 2018

RE: Superoffice hang, not responding

history tab

Is this the history table?
I.o.w. you  used an sql tool.
(The mini card will only show those that are visible to you)
If so, I would have liked to see a dump of the complete history table.

/conrad

I keep forgetting this:

Since 8.0, you can turn on a Timer system with a souser.ini switch:

[Startup]
Timers=1

Make sure to edit the correct SOUSER:INI file located in: C:\Users\?????\AppData\Roaming\SuperOffice\

Timer recording is then turned on in strategic places.
This allows us to get some idea of where the bottlenecks are, in particular during the startup sequence - without needing to setup a profiler. The timer recording system itself has negligable impact. Profiling SoCrm.exe is never a trivial undertaking and immencely dependent on the data base data and the data base access path.

You can dump the accumulated entries from the Associate button in the TopPanel.

Example snippet of a Timer dump after a startup: 

.
14:18:42:825 -- -- -- -- -- 3.463140        Contact System
14:18:42:826 -- -- -- -- -- -- 3.354928        SContactTriViewPanel::SContactTriViewPanel
14:18:42:826 -- -- -- -- -- -- -- 3.354825        SContactTriViewPanel::InitializePanels
14:18:42:828 -- -- -- -- -- -- -- -- 0.508817        SContactCardsTabView::SContactCardsTabView
14:18:42:828 -- -- -- -- -- -- -- -- -- 0.190422        SContactCardMainView
14:18:42:954 -- -- -- -- -- -- -- -- -- -- 0.004824        class TUDefControlSpecialList<7>
14:18:43:19  -- -- -- -- -- -- -- -- -- 0.003769        class TUDefControlNormalList<7>
14:18:43:22  -- -- -- -- -- -- -- -- -- 0.130928        SContactCardUdefView
14:18:43:156 -- -- -- -- -- -- -- -- -- 0.028825        SContactCardInterestView
14:18:43:273 -- -- -- -- -- -- -- -- -- 0.025548        SContactCardErpView
14:18:43:298 -- -- -- -- -- -- -- -- -- 0.027054        SContactCardPostItView
14:18:43:347 -- -- -- -- -- -- -- -- 0.002956        class NSArchiveControl::Impl
14:18:43:348 -- -- -- -- -- -- -- -- -- 0.002090        class SCurrentArchiveRow
14:18:43:761 -- -- -- -- -- -- -- -- 0.365018        NSNamedCriteriaControl::NSNamedCriteriaControl
14:18:43:766 -- -- -- -- -- -- -- -- -- 0.358780        NSNamedCriteriaControl::RepopulateSelector
14:18:43:772 -- -- -- -- -- -- -- -- -- -- 0.011301        SNamedSearchCriteriaHelper::SNamedSearchCriteriaHelper

To Clear the accumulated entries (limit is 1000), select Delete timers.
Then switch to another app and back, so Dump timers.
You should see something like this:

20:11:09:173 -- 0.121689 SHistoryListItemsCache::LoadCache
20:11:09:173 -- -- 0.000009 C_HISTORY_CACHE_CLEARED
20:11:09:187 -- -- 0.015926 _UpdateAssociateInfos
20:11:09:203 -- -- 0.010954 _UpdateAssociateInfos
20:11:09:214 -- -- 0.004532 _UpdateContactInfos
20:11:09:218 -- -- 0.013019 _UpdatePersonInfos
20:11:09:231 -- -- 0.009761 _UpdateAppointmentInfos
20:11:09:241 -- -- 0.005719 _UpdateDocumentInfos
20:11:09:247 -- -- 0.018493 _UpdateProjectInfos
20:11:09:250 -- -- -- 0.001949 ProjectSentry
20:11:09:253 -- -- -- 0.001693 ProjectSentry
20:11:09:254 -- -- -- 0.001682 ProjectSentry
20:11:09:256 -- -- -- 0.001680 ProjectSentry
20:11:09:258 -- -- -- 0.001729 ProjectSentry
20:11:09:260 -- -- -- 0.001675 ProjectSentry
20:11:09:261 -- -- -- 0.001773 ProjectSentry
20:11:09:263 -- -- -- 0.001693 ProjectSentry
20:11:09:265 -- -- 0.027064 _UpdateSelectionInfos
20:11:09:277 -- -- -- 0.001904 SelectionSentry
20:11:09:279 -- -- -- 0.001818 SelectionSentry
20:11:09:281 -- -- -- 0.001794 SelectionSentry
20:11:09:283 -- -- -- 0.001802 SelectionSentry
20:11:09:285 -- -- -- 0.002419 SelectionSentry
20:11:09:287 -- -- -- 0.002283 SelectionSentry
20:11:09:290 -- -- -- 0.002249 SelectionSentry
20:11:09:292 -- -- 0.002428 _UpdateDocTmplInfos
20:11:09:295 -- -- 0.000127 _UpdateTimeZoneInfos
20:11:11:454 -- 0.024714 NSBulkUpdateSystem::_HasJobResultStorageItems
....

This one was running on my local machine.
Here is same use case running in very different environment on my work machine:

20:24:25:432 -- 0.042147 SHistoryListItemsCache::LoadCache
20:24:25:432 -- -- 0.000002 C_HISTORY_CACHE_CLEARED
20:24:25:437 -- -- 0.001681 _UpdateAssociateInfos
20:24:25:438 -- -- 0.001270 _UpdateAssociateInfos
20:24:25:440 -- -- 0.001130 _UpdateContactInfos
20:24:25:441 -- -- 0.002152 _UpdatePersonInfos
20:24:25:443 -- -- 0.001491 _UpdateAppointmentInfos
20:24:25:444 -- -- 0.002017 _UpdateDocumentInfos
20:24:25:446 -- -- 0.005144 _UpdateProjectInfos
20:24:25:447 -- -- -- 0.000828 ProjectSentry
20:24:25:448 -- -- -- 0.000626 ProjectSentry
20:24:25:449 -- -- -- 0.000603 ProjectSentry
20:24:25:449 -- -- -- 0.000597 ProjectSentry
20:24:25:450 -- -- -- 0.000612 ProjectSentry
20:24:25:451 -- -- -- 0.000589 ProjectSentry
20:24:25:452 -- -- 0.013642 _UpdateSaleInfos
20:24:25:453 -- -- -- 0.001585 SaleSentry
20:24:25:455 -- -- -- 0.001612 SaleSentry
20:24:25:456 -- -- -- 0.002087 SaleSentry
20:24:25:458 -- -- -- 0.002116 SaleSentry
20:24:25:461 -- -- -- 0.002094 SaleSentry
20:24:25:463 -- -- -- 0.002052 SaleSentry
20:24:25:465 -- -- 0.007896 _UpdateSelectionInfos
20:24:25:469 -- -- -- 0.000755 SelectionSentry
20:24:25:470 -- -- -- 0.000620 SelectionSentry
20:24:25:470 -- -- -- 0.000743 SelectionSentry
20:24:25:471 -- -- -- 0.000879 SelectionSentry
20:24:25:472 -- -- -- 0.000815 SelectionSentry
20:24:25:473 -- -- 0.000800 _UpdateDocTmplInfos
20:24:25:474 -- -- 0.000165 _UpdateTimeZoneInfos
20:24:27:537 -- 0.007600 NSBulkUpdateSystem::_HasJobResultStorageItems

This data might be able to tell us something.
/conrad

Av: Conrad Weyns 23. nov 2018

RE: Superoffice hang, not responding

Hi

I can't seem to figure this out...

I have set this database up in my own enviroment, and i also get problems here. It's all very confusing..

i log in to superoffice with user A (which in prod enviroment experience a lot of hang) - and create a document with template A

Experience in my enviroment no hangs and the document opens in seconds, while in prod enviroment it takes 30 + seconds

Log in to superoffice wiht user B (which in prod enviroment experience a lot of hangs) and create a document with the same template A. Everything now hangs, and i get the not responding and it takes 30+ seconds to create the document. And even then superoffice is locked for a good time...CPU goes through the roof

i have deleted the history both from the history tab and the history table. also cleaned out the userpreference table for this user

I did the timer thing:

14:49:58:838 -- 27.828175 WinMain to Execute
14:49:58:839 -- -- 0.000002 _CallPrologs
14:49:58:839 -- -- 0.000070 SOApplication::SOApplication
14:49:58:839 -- -- 27.826538 SOApplication::Main to Execute
14:49:58:839 -- -- -- 0.003194 SOApplication::ParseCommandLine
14:49:58:843 -- -- -- -- 0.000065 SOApplication::RegisterSuperCOM
14:49:58:843 -- -- -- 1.748428 SSuperOfficeIni::SSuperOfficeIni
14:50:00:863 -- -- -- 0.005550 class SLookAndFeelManager
14:50:00:931 -- -- -- 25.734799 SOApplication::InitInstance
14:50:00:982 -- -- -- -- 5.980138 Login
14:50:00:982 -- -- -- -- -- 0.023432 SBasicLoginController::SBasicLoginController
14:50:00:991 -- -- -- -- -- -- 0.014018 SLoginDialog::SLoginDialog
14:50:01:5 -- -- -- -- -- 5.956682 SBasicLoginController::Login
14:50:02:40 -- -- -- -- -- -- 0.064162 NSSoSession::_OpenSession
14:50:02:105 -- -- -- -- -- -- 4.851854 ModalDialog::Execute
14:50:06:588 -- -- -- -- -- -- -- 0.000002 class SOPreference
14:50:06:588 -- -- -- -- -- -- -- 0.024831 SOPreference::Impl::LoadCache
14:50:06:632 -- -- -- -- -- -- -- 0.027488 class SSysEventAlerter
14:50:06:660 -- -- -- -- -- -- -- 0.041335 class SCurrentAssociate
14:50:06:661 -- -- -- -- -- -- -- -- 0.000006 class SUserRoleManager
14:50:06:670 -- -- -- -- -- -- -- -- 0.007219 class SRoleFunctionRightManager
14:50:06:715 -- -- -- -- -- -- -- 0.213635 SUsageStatAccumulator::_AddStat
14:50:06:715 -- -- -- -- -- -- -- -- 0.209445 class COMCurrentChangeListener
14:50:06:715 -- -- -- -- -- -- -- -- -- 0.080349 class SScriptControlManager
14:50:06:715 -- -- -- -- -- -- -- -- -- -- 0.080317 class SMDOListCacheManager
14:50:06:715 -- -- -- -- -- -- -- -- -- -- -- 0.080146 class SRightsManager
14:50:06:795 -- -- -- -- -- -- -- -- -- -- -- 0.000064 class SHistoryManager
14:50:06:795 -- -- -- -- -- -- -- -- -- -- -- -- 0.000017 class SHistoryListItemsCache
14:50:06:795 -- -- -- -- -- -- -- -- -- 0.065471 class SCurrentContact
14:50:06:795 -- -- -- -- -- -- -- -- -- -- 0.010738 class SContactModel::Impl
14:50:06:795 -- -- -- -- -- -- -- -- -- -- -- 0.000009 class SPhoneUtilities
14:50:06:795 -- -- -- -- -- -- -- -- -- -- -- 0.000008 class SCountryHelper
14:50:06:795 -- -- -- -- -- -- -- -- -- -- -- 0.010679 class SAddressFormatManager
14:50:06:806 -- -- -- -- -- -- -- -- -- -- 0.001861 class SSentryPluginManager
14:50:06:808 -- -- -- -- -- -- -- -- -- -- 0.000008 class SUserGroupManager
14:50:06:808 -- -- -- -- -- -- -- -- -- -- 0.000007 class SRoleManager
14:50:06:808 -- -- -- -- -- -- -- -- -- -- 0.043102 class SNumberAllocationManager
14:50:06:851 -- -- -- -- -- -- -- -- -- -- 0.000006 class SVisibleForManager
14:50:06:851 -- -- -- -- -- -- -- -- -- -- 0.008975 class SFavouritesManager
14:50:06:851 -- -- -- -- -- -- -- -- -- -- -- 0.008956 SFavouritesManager::LoadCache
14:50:06:851 -- -- -- -- -- -- -- -- -- -- -- -- 0.000002 C_FAVOURITES_CACHE_CLEARED
14:50:06:860 -- -- -- -- -- -- -- -- -- -- -- -- 0.000009 Notify favourites cache loaded
14:50:06:860 -- -- -- -- -- -- -- -- -- 0.000986 class SCurrentProject
14:50:06:860 -- -- -- -- -- -- -- -- -- -- 0.000005 class SProjectModel::Impl
14:50:06:861 -- -- -- -- -- -- -- -- -- -- 0.000001 class SActivityLinksHelper::Impl
14:50:06:861 -- -- -- -- -- -- -- -- -- -- 0.000006 class SActivityLinksDepot
14:50:06:861 -- -- -- -- -- -- -- -- -- 0.000142 class SCurrentProjectMember
14:50:06:861 -- -- -- -- -- -- -- -- -- -- 0.000002 class SProjectMemberModel::Impl
14:50:06:862 -- -- -- -- -- -- -- -- -- 0.000272 class SCurrentPerson
14:50:06:862 -- -- -- -- -- -- -- -- -- -- 0.000047 class SPersonModel::Impl
14:50:06:862 -- -- -- -- -- -- -- -- -- -- -- 0.000014 class SGdprManager
14:50:06:862 -- -- -- -- -- -- -- -- -- -- -- 0.000016 class SFieldEnforcementAgent
14:50:06:862 -- -- -- -- -- -- -- -- -- -- -- -- 0.000006 class SQuoteLineConfigurationCache
14:50:06:862 -- -- -- -- -- -- -- -- -- 0.000957 class SCurrentSale
14:50:06:862 -- -- -- -- -- -- -- -- -- -- 0.000006 class SSaleModel::Impl
14:50:06:863 -- -- -- -- -- -- -- -- -- 0.013349 class SCurrentDocument
14:50:06:863 -- -- -- -- -- -- -- -- -- -- 0.012360 class SDocumentModel::Impl
14:50:06:863 -- -- -- -- -- -- -- -- -- -- -- 0.012347 class SDocumentPlugin
14:50:06:863 -- -- -- -- -- -- -- -- -- -- -- -- 0.000009 class SPreferenceCache
14:50:06:863 -- -- -- -- -- -- -- -- -- -- -- -- 0.001304 class SCurrentSelection
14:50:06:863 -- -- -- -- -- -- -- -- -- -- -- -- -- 0.000007 class SSelectionModel::Impl
14:50:06:876 -- -- -- -- -- -- -- -- -- 0.008183 class SCurrentAppointment
14:50:06:876 -- -- -- -- -- -- -- -- -- -- 0.007134 class SAppointmentModel::Impl
14:50:06:876 -- -- -- -- -- -- -- -- -- -- -- 0.007085 class STimeZoneManager
14:50:06:876 -- -- -- -- -- -- -- -- -- -- -- -- 0.001302 class SSysEventManager
14:50:06:883 -- -- -- -- -- -- -- -- -- -- -- 0.000013 class SMailGenerator
14:50:06:884 -- -- -- -- -- -- -- -- -- 0.005847 class SCurrentContactPersonRelation
14:50:06:884 -- -- -- -- -- -- -- -- -- -- 0.005721 class SContactPersonRelationModel::Impl
14:50:06:884 -- -- -- -- -- -- -- -- -- -- -- 0.005712 class SContactPersonRelationList
14:50:06:890 -- -- -- -- -- -- -- -- -- 0.000179 class SCurrentSaleStakeholder
14:50:06:890 -- -- -- -- -- -- -- -- -- -- 0.000003 class SSaleStakeholderModel::Impl
14:50:06:890 -- -- -- -- -- -- -- -- -- 0.000237 class SCurrentTicket
14:50:06:890 -- -- -- -- -- -- -- -- -- -- 0.000005 class STicketModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000139 class SCurrentChatSession
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000003 class SChatSessionModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000091 class SCurrentFormSubmission
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000006 class SFormSubmissionModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000111 class SCurrentForm
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000004 class SFormModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000158 class SCurrentShipment
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000004 class SShipmentModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000036 class SCurrentPricelist
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000004 class SPricelistModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000062 class SCurrentProduct
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000005 class SProductModel::Impl
14:50:06:891 -- -- -- -- -- -- -- -- -- 0.000192 class SCurrentQuote
14:50:06:891 -- -- -- -- -- -- -- -- -- -- 0.000008 class SQuoteModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.000038 class SCurrentQuoteConnection
14:50:06:892 -- -- -- -- -- -- -- -- -- -- -- 0.000007 class SQuoteConnectionModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- 0.000208 class SCurrentQuoteVersion
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.000003 class SQuoteVersionModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- 0.000145 class SCurrentQuoteAlternative
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.000004 class SQuoteAlternativeModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- 0.000297 class SCurrentQuoteLine
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.000004 class SQuoteLineModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- 0.000037 class SCurrentDiaryOwner
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.000002 class SDiaryOwnerModel::Impl
14:50:06:892 -- -- -- -- -- -- -- -- -- 0.031737 COMCurrentChangeListener::COMCurrentChangeListener
14:50:06:892 -- -- -- -- -- -- -- -- -- -- 0.008803 SoEventServer::Publisher
14:50:06:901 -- -- -- -- -- -- -- -- -- -- 0.001907 ContactEvents
14:50:06:903 -- -- -- -- -- -- -- -- -- -- 0.000974 PersEvents
14:50:06:904 -- -- -- -- -- -- -- -- -- -- 0.000770 SaleEvents
14:50:06:905 -- -- -- -- -- -- -- -- -- -- 0.000730 ProjectEvents
14:50:06:906 -- -- -- -- -- -- -- -- -- -- 0.000828 SelectionEvents
14:50:06:906 -- -- -- -- -- -- -- -- -- -- 0.000760 AppointmentEvents
14:50:06:907 -- -- -- -- -- -- -- -- -- -- 0.000797 DocumentEvents
14:50:06:908 -- -- -- -- -- -- -- -- -- -- 0.000739 ApplicationEvents
14:50:06:909 -- -- -- -- -- -- -- -- -- -- 0.000856 RelationEvents
14:50:06:910 -- -- -- -- -- -- -- -- -- -- 0.000871 ProjectMemberEvents
14:50:06:910 -- -- -- -- -- -- -- -- -- -- 0.001026 SaleStakeholderEvents
14:50:06:911 -- -- -- -- -- -- -- -- -- -- 0.000894 PricelistEvents
14:50:06:912 -- -- -- -- -- -- -- -- -- -- 0.001041 ProductEvents
14:50:06:913 -- -- -- -- -- -- -- -- -- -- 0.000999 QuoteEvents
14:50:06:914 -- -- -- -- -- -- -- -- -- -- 0.001080 QuoteVersionEvents
14:50:06:915 -- -- -- -- -- -- -- -- -- -- 0.000872 QuoteAlternativeEvents
14:50:06:916 -- -- -- -- -- -- -- -- -- -- 0.000918 QuoteLineEvents
14:50:06:917 -- -- -- -- -- -- -- -- -- -- 0.001018 DiaryOwnerEvents
14:50:06:918 -- -- -- -- -- -- -- -- -- -- 0.001105 TicketEvents
14:50:06:919 -- -- -- -- -- -- -- -- -- -- 0.000936 ChatSessionEvents
14:50:06:920 -- -- -- -- -- -- -- -- -- -- 0.001085 FormSubmissionEvents
14:50:06:921 -- -- -- -- -- -- -- -- -- -- 0.000794 FormEvents
14:50:06:922 -- -- -- -- -- -- -- -- -- -- 0.000790 ShipmentEvents
14:50:06:923 -- -- -- -- -- -- -- -- -- -- 0.000815 ArchiveEvents
14:50:06:962 -- -- -- -- 0.388514 class SApplicationArchives
14:50:06:962 -- -- -- -- -- 0.388481 class SArchivesConfigurations
14:50:06:962 -- -- -- -- -- -- 0.000032 SOApplication::GetSharedArchiveKeys
14:50:07:351 -- -- -- -- 19.294832 SMainOwner::Initialize
14:50:07:351 -- -- -- -- -- 0.000000 SContextSwitcher::SContextSwitcher
14:50:07:351 -- -- -- -- -- 0.000873 class NSArchiveProviderFactory
14:50:07:352 -- -- -- -- -- 0.000015 CheckAllFiles
14:50:07:353 -- -- -- -- -- 0.000642 Initialize LookAndFeelManager
14:50:07:353 -- -- -- -- -- 0.000002 History System
14:50:07:353 -- -- -- -- -- 0.045321 SMainOwner::CreateProgress
14:50:07:374 -- -- -- -- -- -- 0.000399 SMainOwner::CreateWelcomeMessage
14:50:07:399 -- -- -- -- -- 2.255792 _CacheAssembliesFromPreferences
14:50:09:654 -- -- -- -- -- 0.001003 _LoadDynamicLoadAssembliesFromPreferences
14:50:09:654 -- -- -- -- -- -- 0.000710 _GetDynamicLoadAssembliesFromPreferences
14:50:09:667 -- -- -- -- -- 0.004333 _InitSOCOM
14:50:09:671 -- -- -- -- -- 0.000023 Script System
14:50:09:671 -- -- -- -- -- -- 0.000012 SScriptControlManager::ReadAllFiles
14:50:09:673 -- -- -- -- -- 0.001427 UDefInit
14:50:09:678 -- -- -- -- -- 0.000056 Current System
14:50:09:678 -- -- -- -- -- -- 0.000018 class SCurrentSelectionMemberList
14:50:09:678 -- -- -- -- -- -- 0.000015 class SCurrentDashboard
14:50:09:678 -- -- -- -- -- 0.025361 class SSuperMode
14:50:09:678 -- -- -- -- -- -- 0.025339 class SProtocolHandler
14:50:09:703 -- -- -- -- -- 0.075005 SSuperMode::RestoreCurrentSystem
14:50:09:703 -- -- -- -- -- -- 0.074998 SSuperMode::RestoreSession
14:50:09:730 -- -- -- -- -- -- -- 0.030807 SHistoryListItemsCache::LoadCache
14:50:09:730 -- -- -- -- -- -- -- -- 0.000003 C_HISTORY_CACHE_CLEARED
14:50:09:735 -- -- -- -- -- -- -- -- 0.000525 _UpdateContactInfos
14:50:09:736 -- -- -- -- -- -- -- -- 0.006639 _UpdatePersonInfos
14:50:09:742 -- -- -- -- -- -- -- -- 0.000711 _UpdateDocumentInfos
14:50:09:743 -- -- -- -- -- -- -- -- 0.003465 _UpdateProjectInfos
14:50:09:743 -- -- -- -- -- -- -- -- -- 0.000866 ProjectSentry
14:50:09:744 -- -- -- -- -- -- -- -- -- 0.000356 ProjectSentry
14:50:09:745 -- -- -- -- -- -- -- -- -- 0.000349 ProjectSentry
14:50:09:745 -- -- -- -- -- -- -- -- -- 0.000431 ProjectSentry
14:50:09:746 -- -- -- -- -- -- -- -- -- 0.000611 ProjectSentry
14:50:09:746 -- -- -- -- -- -- -- -- 0.008955 _UpdateSaleInfos
14:50:09:747 -- -- -- -- -- -- -- -- -- 0.007723 SaleSentry
14:50:09:755 -- -- -- -- -- -- -- -- 0.005552 _UpdateSelectionInfos
14:50:09:758 -- -- -- -- -- -- -- -- -- 0.003252 SelectionSentry
14:50:09:761 -- -- -- -- -- -- -- -- 0.000377 _UpdateDocTmplInfos
14:50:09:778 -- -- -- -- -- 0.049587 SMainOwner::RestoreCurrentSystem
14:50:09:830 -- -- -- -- -- 0.000100 Default System
14:50:09:836 -- -- -- -- -- 0.882441 class SWebBrowserSystem
14:50:10:721 -- -- -- -- -- 0.000078 class SPrintManager
14:50:10:721 -- -- -- -- -- 0.000210 class SNetServicesManager
14:50:10:721 -- -- -- -- -- -- 0.000203 SNetServicesManager::SNetServicesManager
14:50:10:722 -- -- -- -- -- 0.001150 class SAlarmManager
14:50:10:723 -- -- -- -- -- 0.000471 class SIncomingDocumentScanner
14:50:10:723 -- -- -- -- -- 0.000014 class SDBPreferenceReader
14:50:10:729 -- -- -- -- -- 0.000012 class SCurrentMode
14:50:10:733 -- -- -- -- -- 0.488646 SMainWindow::SMainWindow
14:50:10:737 -- -- -- -- -- -- 0.004832 class SDialogsManager
14:50:10:741 -- -- -- -- -- -- 0.046402 STopPanel::STopPanel
14:50:10:747 -- -- -- -- -- -- -- 0.000114 class STaskManager
14:50:10:748 -- -- -- -- -- -- -- 0.004035 class SDefaultManager
14:50:10:788 -- -- -- -- -- -- 0.006187 SLeftPanel::SLeftPanel
14:50:10:797 -- -- -- -- -- -- 0.425403 SSpeedbarPanel::SSpeedbarPanel
14:50:11:162 -- -- -- -- -- -- -- 0.003799 class TUDefControlNormalList<13>
14:50:11:222 -- -- -- -- -- 0.002545 `anonymous-namespace'::_GetAdminDirEntry
14:50:11:225 -- -- -- -- -- 0.940440 SFileMenuProxy::SFileMenuProxy
14:50:11:241 -- -- -- -- -- -- 0.000792 SFileMenuProxy::LoadFactoryTasks
14:50:11:242 -- -- -- -- -- -- 0.003149 SFileMenuProxy::LoadUserTasks
14:50:11:242 -- -- -- -- -- -- -- 0.000964 TDocumentTaskItem<35>::_Instance
14:50:11:243 -- -- -- -- -- -- -- 0.000017 TDocumentTaskItem<35>::_Instance
14:50:11:243 -- -- -- -- -- -- -- 0.000608 TDocumentTaskItem<35>::_Instance
14:50:11:244 -- -- -- -- -- -- -- 0.000330 TDocumentTaskItem<35>::_Instance
14:50:11:245 -- -- -- -- -- -- -- 0.000021 TDocumentTaskItem<40>::_Instance
14:50:11:245 -- -- -- -- -- -- -- 0.000019 TDocumentTaskItem<40>::_Instance
14:50:11:245 -- -- -- -- -- -- 0.241124 Printer::Printer
14:50:12:165 -- -- -- -- -- 0.000057 SEditMenuProxy::SEditMenuProxy
14:50:12:165 -- -- -- -- -- 0.000056 SViewMenuProxy::SViewMenuProxy
14:50:12:165 -- -- -- -- -- 0.000037 class SUxManager
14:50:12:215 -- -- -- -- -- 0.007341 SDeleteController::SDeleteController
14:50:12:222 -- -- -- -- -- 0.000003 SMailConfirmationController::SMailConfirmationController
14:50:12:223 -- -- -- -- -- 0.000009 class SSaleNextDueDateComputer
14:50:12:223 -- -- -- -- -- 0.000005 class SProjectNextMilestoneComputer
14:50:12:226 -- -- -- -- -- 1.321408 Contact System
14:50:12:228 -- -- -- -- -- -- 1.317282 SContactTriViewPanel::SContactTriViewPanel
14:50:12:228 -- -- -- -- -- -- -- 1.317181 SContactTriViewPanel::InitializePanels
14:50:12:234 -- -- -- -- -- -- -- -- 0.515366 SContactCardsTabView::SContactCardsTabView
14:50:12:235 -- -- -- -- -- -- -- -- -- 0.253315 SContactCardMainView
14:50:12:448 -- -- -- -- -- -- -- -- -- -- 0.002696 class TUDefControlSpecialList<7>
14:50:12:489 -- -- -- -- -- -- -- -- -- 0.002381 class TUDefControlNormalList<7>
14:50:12:491 -- -- -- -- -- -- -- -- -- 0.162273 SContactCardUdefView
14:50:12:657 -- -- -- -- -- -- -- -- -- 0.046934 SContactCardPostItView
14:50:12:705 -- -- -- -- -- -- -- -- -- 0.035250 SBrowserCardView
14:50:12:761 -- -- -- -- -- -- -- -- 0.024550 class NSArchiveControl::Impl
14:50:12:765 -- -- -- -- -- -- -- -- -- 0.021451 class SCurrentArchiveRow
14:50:12:963 -- -- -- -- -- -- -- -- 0.014427 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:12:970 -- -- -- -- -- -- -- -- -- 0.005141 NSNamedCriteriaControl::RepopulateSelector
14:50:13:125 -- -- -- -- -- -- -- -- 0.010972 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:13:133 -- -- -- -- -- -- -- -- -- 0.000655 NSNamedCriteriaControl::RepopulateSelector
14:50:13:172 -- -- -- -- -- -- -- -- 0.008405 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:13:179 -- -- -- -- -- -- -- -- -- 0.000830 NSNamedCriteriaControl::RepopulateSelector
14:50:13:336 -- -- -- -- -- -- -- -- 0.009352 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:13:343 -- -- -- -- -- -- -- -- -- 0.000830 NSNamedCriteriaControl::RepopulateSelector
14:50:13:471 -- -- -- -- -- -- -- -- 0.008469 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:13:478 -- -- -- -- -- -- -- -- -- 0.000694 NSNamedCriteriaControl::RepopulateSelector
14:50:13:526 -- -- -- -- -- -- -- -- 0.000022 _AddCustomArchiveViewsTo
14:50:13:529 -- -- -- -- -- -- -- -- 0.003587 class SMiniViewInfos
14:50:13:541 -- -- -- -- -- -- -- -- 0.000501 SMiniPanel::SMiniPanel
14:50:13:545 -- -- -- -- -- -- -- 0.000082 SContactTriViewPanel::InitializeMenus
14:50:13:545 -- -- -- -- -- -- 0.002042 _CreateContactNavigator
14:50:13:551 -- -- -- -- -- 1.301363 Person System
14:50:13:555 -- -- -- -- -- -- 1.296321 SPersonTriViewPanel::SPersonTriViewPanel
14:50:13:555 -- -- -- -- -- -- -- 1.296212 SPersonTriViewPanel::InitializePanels
14:50:13:560 -- -- -- -- -- -- -- -- 0.944955 SPersonCardsTabView::SPersonCardsTabView
14:50:13:560 -- -- -- -- -- -- -- -- -- 0.261052 SPersonCardMainView
14:50:13:787 -- -- -- -- -- -- -- -- -- -- 0.001122 class TUDefControlSpecialList<8>
14:50:13:822 -- -- -- -- -- -- -- -- -- 0.204294 SPersonCardDetailsView
14:50:14:26 -- -- -- -- -- -- -- -- -- 0.001080 class TUDefControlNormalList<8>
14:50:14:27 -- -- -- -- -- -- -- -- -- 0.126597 SPersonCardUdefView
14:50:14:156 -- -- -- -- -- -- -- -- -- 0.116552 SPersonCardInterestView
14:50:14:273 -- -- -- -- -- -- -- -- -- 0.119848 SPersonCardSubscriptionsView
14:50:14:393 -- -- -- -- -- -- -- -- -- 0.111274 SPersonCardPostItView
14:50:14:610 -- -- -- -- -- -- -- -- 0.008985 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:14:616 -- -- -- -- -- -- -- -- -- 0.000844 NSNamedCriteriaControl::RepopulateSelector
14:50:14:706 -- -- -- -- -- -- -- -- 0.009172 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:14:714 -- -- -- -- -- -- -- -- -- 0.000894 NSNamedCriteriaControl::RepopulateSelector
14:50:14:745 -- -- -- -- -- -- -- -- 0.008525 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:14:751 -- -- -- -- -- -- -- -- -- 0.001237 NSNamedCriteriaControl::RepopulateSelector
14:50:14:819 -- -- -- -- -- -- -- -- 0.008644 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:14:826 -- -- -- -- -- -- -- -- -- 0.000695 NSNamedCriteriaControl::RepopulateSelector
14:50:14:834 -- -- -- -- -- -- -- -- 0.000017 _AddCustomArchiveViewsTo
14:50:14:846 -- -- -- -- -- -- -- -- 0.000794 SMiniPanel::SMiniPanel
14:50:14:851 -- -- -- -- -- -- -- 0.000066 SPersonTriViewPanel::InitializeMenus
14:50:14:851 -- -- -- -- -- -- 0.001635 _CreatePersonNavigator
14:50:14:857 -- -- -- -- -- 0.799856 Diary System
14:50:14:861 -- -- -- -- -- -- 0.792632 SDiaryTriViewPanel::SDiaryTriViewPanel
14:50:14:861 -- -- -- -- -- -- -- 0.792555 SDiaryTriViewPanel::InitializePanels
14:50:14:866 -- -- -- -- -- -- -- -- 0.000037 class SDiaryDataCache
14:50:14:866 -- -- -- -- -- -- -- -- 0.489506 SDiaryCardsTabView::SDiaryCardsTabView
14:50:14:886 -- -- -- -- -- -- -- -- -- 0.001869 SDayCardView::SDayCardView
14:50:14:907 -- -- -- -- -- -- -- -- -- 0.013405 SWeekCardView::SWeekCardView
14:50:14:943 -- -- -- -- -- -- -- -- -- 0.075437 SMonthCardView::SMonthCardView
14:50:15:45 -- -- -- -- -- -- -- -- -- 0.000292 class SDiaryViewModel
14:50:15:46 -- -- -- -- -- -- -- -- -- 0.307986 SMultiUserCardView::SMultiUserCardView
14:50:15:363 -- -- -- -- -- -- -- -- 0.145375 NSActivityArchiveControl
14:50:15:490 -- -- -- -- -- -- -- -- -- 0.008907 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:15:497 -- -- -- -- -- -- -- -- -- -- 0.001090 NSNamedCriteriaControl::RepopulateSelector
14:50:15:509 -- -- -- -- -- -- -- -- 0.097828 NSSalesArchiveControl
14:50:15:589 -- -- -- -- -- -- -- -- -- 0.009865 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:15:597 -- -- -- -- -- -- -- -- -- -- 0.001455 NSNamedCriteriaControl::RepopulateSelector
14:50:15:607 -- -- -- -- -- -- -- -- 0.000037 Custom Archives
14:50:15:607 -- -- -- -- -- -- -- -- -- 0.000025 _AddCustomArchiveViewsTo
14:50:15:607 -- -- -- -- -- -- -- -- 0.015161 MiniPanel for Diary
14:50:15:622 -- -- -- -- -- -- -- -- -- 0.000982 SMiniPanel::SMiniPanel
14:50:15:654 -- -- -- -- -- -- 0.002559 _CreateDiaryNavigator
14:50:15:659 -- -- -- -- -- 1.182651 Sale System
14:50:15:664 -- -- -- -- -- -- 1.175011 SSaleTriViewPanel::SSaleTriViewPanel
14:50:15:665 -- -- -- -- -- -- -- 0.565056 Upper view
14:50:15:671 -- -- -- -- -- -- -- -- 0.226145 Main view
14:50:15:786 -- -- -- -- -- -- -- -- -- 0.001072 class TUDefControlSpecialList<10>
14:50:15:891 -- -- -- -- -- -- -- -- -- 0.000982 class TUDefControlNormalList<10>
14:50:15:898 -- -- -- -- -- -- -- -- 0.139758 Details view
14:50:16:38 -- -- -- -- -- -- -- -- 0.120966 Links view
14:50:16:159 -- -- -- -- -- -- -- -- 0.070230 Notes view
14:50:16:230 -- -- -- -- -- -- -- -- 0.000042 SSaleTriViewPanel::AddBrowserCard
14:50:16:230 -- -- -- -- -- -- -- 0.593646 Lower view
14:50:16:237 -- -- -- -- -- -- -- -- 0.266314 GuideArchive view
14:50:16:504 -- -- -- -- -- -- -- -- 0.106444 Activity archive
14:50:16:591 -- -- -- -- -- -- -- -- -- 0.009805 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:16:598 -- -- -- -- -- -- -- -- -- -- 0.001192 NSNamedCriteriaControl::RepopulateSelector
14:50:16:611 -- -- -- -- -- -- -- -- 0.067177 SaleStakeholder archive
14:50:16:661 -- -- -- -- -- -- -- -- -- 0.010171 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:16:669 -- -- -- -- -- -- -- -- -- -- 0.001151 NSNamedCriteriaControl::RepopulateSelector
14:50:16:678 -- -- -- -- -- -- -- -- 0.140461 QuoteArchive view
14:50:16:762 -- -- -- -- -- -- -- -- -- 0.009818 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:16:769 -- -- -- -- -- -- -- -- -- -- 0.000856 NSNamedCriteriaControl::RepopulateSelector
14:50:16:819 -- -- -- -- -- -- -- -- 0.000049 SSaleTriViewPanel::AddBrowserArchives
14:50:16:819 -- -- -- -- -- -- -- -- 0.000043 SSaleTriViewPanel::AddCustomArchiveViews
14:50:16:819 -- -- -- -- -- -- -- -- -- 0.000039 _AddCustomArchiveViewsTo
14:50:16:835 -- -- -- -- -- -- -- 0.000727 SMiniPanel::SMiniPanel
14:50:16:840 -- -- -- -- -- -- 0.002388 _CreateSaleNavigator
14:50:16:845 -- -- -- -- -- 1.113687 Project System
14:50:16:852 -- -- -- -- -- -- 0.562789 SProjectCardsTabView
14:50:16:859 -- -- -- -- -- -- -- 0.160452 SProjectCardMainView
14:50:16:992 -- -- -- -- -- -- -- -- 0.001074 class TUDefControlSpecialList<9>
14:50:17:19 -- -- -- -- -- -- -- 0.002804 class TUDefControlNormalList<9>
14:50:17:22 -- -- -- -- -- -- -- 0.189682 SProjectCardUdefView
14:50:17:213 -- -- -- -- -- -- -- 0.065972 SProjectCardImageView
14:50:17:279 -- -- -- -- -- -- -- 0.076821 SProjectCardLinksView
14:50:17:357 -- -- -- -- -- -- -- 0.057025 SProjectCardPostItView
14:50:17:415 -- -- -- -- -- -- 0.523981 SProjectArchivesTabView
14:50:17:421 -- -- -- -- -- -- -- 0.070544 NSContactPersonMemberArchiveControl
14:50:17:470 -- -- -- -- -- -- -- -- 0.011506 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:17:480 -- -- -- -- -- -- -- -- -- 0.000861 NSNamedCriteriaControl::RepopulateSelector
14:50:17:492 -- -- -- -- -- -- -- 0.182871 SGuideArchiveView
14:50:17:676 -- -- -- -- -- -- -- 0.110923 NSActivityArchiveControl for Project
14:50:17:767 -- -- -- -- -- -- -- -- 0.009619 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:17:775 -- -- -- -- -- -- -- -- -- 0.001076 NSNamedCriteriaControl::RepopulateSelector
14:50:17:787 -- -- -- -- -- -- -- 0.104605 NSSalesArchiveControl
14:50:17:874 -- -- -- -- -- -- -- -- 0.011005 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:17:883 -- -- -- -- -- -- -- -- -- 0.000933 NSNamedCriteriaControl::RepopulateSelector
14:50:17:892 -- -- -- -- -- -- -- 0.046269 TNSMailingsArchiveControl<SProjectModel>
14:50:17:919 -- -- -- -- -- -- -- -- 0.009511 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:17:927 -- -- -- -- -- -- -- -- -- 0.000821 NSNamedCriteriaControl::RepopulateSelector
14:50:17:938 -- -- -- -- -- -- -- 0.000048 AddBrowserArchiveViews for Project
14:50:17:938 -- -- -- -- -- -- -- 0.000026 AddCustomArchiveViews for Project
14:50:17:938 -- -- -- -- -- -- -- -- 0.000022 _AddCustomArchiveViewsTo
14:50:17:939 -- -- -- -- -- -- 0.013152 ProjectMiniPanel
14:50:17:951 -- -- -- -- -- -- -- 0.000463 SMiniPanel::SMiniPanel
14:50:17:955 -- -- -- -- -- -- 0.003016 _CreateProjectNavigator
14:50:17:962 -- -- -- -- -- 3.039741 Selection System
14:50:17:970 -- -- -- -- -- -- 0.000068 class SSelectionTaskManager
14:50:17:970 -- -- -- -- -- -- 3.026289 SSelectionTriViewPanel::SSelectionTriViewPanel
14:50:17:970 -- -- -- -- -- -- -- 3.025739 SSelectionTriViewPanel::InitializePanels
14:50:17:977 -- -- -- -- -- -- -- -- 0.204035 SSelectionTriViewPanel::AddMainCard
14:50:18:38 -- -- -- -- -- -- -- -- -- 0.010641 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:18:46 -- -- -- -- -- -- -- -- -- -- 0.001408 NSNamedCriteriaControl::RepopulateSelector
14:50:18:181 -- -- -- -- -- -- -- -- 0.769026 SSelectionTriViewPanel::AddTaskCard
14:50:18:927 -- -- -- -- -- -- -- -- -- 0.001077 class TUDefControlNormalList<12>
14:50:18:951 -- -- -- -- -- -- -- -- 0.049317 SSelectionTriViewPanel::AddPostItCard
14:50:19:1 -- -- -- -- -- -- -- -- 0.092534 SSelectionTriViewPanel::AddTileCard
14:50:19:94 -- -- -- -- -- -- -- -- 0.000046 SSelectionTriViewPanel::AddBrowserCard
14:50:19:97 -- -- -- -- -- -- -- -- 0.012849 SSelectionTriViewPanel::AddMissingArchives
14:50:19:110 -- -- -- -- -- -- -- -- 0.217534 SSelectionTriViewPanel::AddContactArchives
14:50:19:117 -- -- -- -- -- -- -- -- -- 0.160681 Contact-Person archive
14:50:19:258 -- -- -- -- -- -- -- -- -- -- 0.011176 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:266 -- -- -- -- -- -- -- -- -- -- -- 0.000780 NSNamedCriteriaControl::RepopulateSelector
14:50:19:278 -- -- -- -- -- -- -- -- -- 0.049795 Contact Mailings archive
14:50:19:310 -- -- -- -- -- -- -- -- -- -- 0.010077 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:317 -- -- -- -- -- -- -- -- -- -- -- 0.000828 NSNamedCriteriaControl::RepopulateSelector
14:50:19:327 -- -- -- -- -- -- -- -- -- 0.000020 _AddCustomArchiveViewsTo
14:50:19:328 -- -- -- -- -- -- -- -- 0.408126 SSelectionTriViewPanel::AddSaleArchives
14:50:19:502 -- -- -- -- -- -- -- -- -- 0.011753 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:511 -- -- -- -- -- -- -- -- -- -- 0.000845 NSNamedCriteriaControl::RepopulateSelector
14:50:19:668 -- -- -- -- -- -- -- -- -- 0.012308 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:678 -- -- -- -- -- -- -- -- -- -- 0.000748 NSNamedCriteriaControl::RepopulateSelector
14:50:19:718 -- -- -- -- -- -- -- -- -- 0.011157 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:727 -- -- -- -- -- -- -- -- -- -- 0.000710 NSNamedCriteriaControl::RepopulateSelector
14:50:19:736 -- -- -- -- -- -- -- -- -- 0.000020 _AddCustomArchiveViewsTo
14:50:19:737 -- -- -- -- -- -- -- -- 0.292841 SSelectionTriViewPanel::AddProjectArchives
14:50:19:846 -- -- -- -- -- -- -- -- -- 0.011996 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:856 -- -- -- -- -- -- -- -- -- -- 0.000890 NSNamedCriteriaControl::RepopulateSelector
14:50:19:957 -- -- -- -- -- -- -- -- -- 0.010903 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:19:966 -- -- -- -- -- -- -- -- -- -- 0.000888 NSNamedCriteriaControl::RepopulateSelector
14:50:20:11 -- -- -- -- -- -- -- -- -- 0.010766 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:20 -- -- -- -- -- -- -- -- -- -- 0.000987 NSNamedCriteriaControl::RepopulateSelector
14:50:20:29 -- -- -- -- -- -- -- -- -- 0.000020 _AddCustomArchiveViewsTo
14:50:20:30 -- -- -- -- -- -- -- -- 0.274819 SSelectionTriViewPanel::AddDocumentArchives
14:50:20:128 -- -- -- -- -- -- -- -- -- 0.012294 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:137 -- -- -- -- -- -- -- -- -- -- 0.001109 NSNamedCriteriaControl::RepopulateSelector
14:50:20:238 -- -- -- -- -- -- -- -- -- 0.010749 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:246 -- -- -- -- -- -- -- -- -- -- 0.001266 NSNamedCriteriaControl::RepopulateSelector
14:50:20:288 -- -- -- -- -- -- -- -- -- 0.010478 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:296 -- -- -- -- -- -- -- -- -- -- 0.001402 NSNamedCriteriaControl::RepopulateSelector
14:50:20:304 -- -- -- -- -- -- -- -- -- 0.000019 _AddCustomArchiveViewsTo
14:50:20:305 -- -- -- -- -- -- -- -- 0.279405 SSelectionTriViewPanel::AddAppointmentArchives
14:50:20:407 -- -- -- -- -- -- -- -- -- 0.012815 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:417 -- -- -- -- -- -- -- -- -- -- 0.000724 NSNamedCriteriaControl::RepopulateSelector
14:50:20:513 -- -- -- -- -- -- -- -- -- 0.010683 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:521 -- -- -- -- -- -- -- -- -- -- 0.000699 NSNamedCriteriaControl::RepopulateSelector
14:50:20:567 -- -- -- -- -- -- -- -- -- 0.010623 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:575 -- -- -- -- -- -- -- -- -- -- 0.000859 NSNamedCriteriaControl::RepopulateSelector
14:50:20:584 -- -- -- -- -- -- -- -- -- 0.000019 _AddCustomArchiveViewsTo
14:50:20:585 -- -- -- -- -- -- -- -- 0.378954 SSelectionTriViewPanel::AddQuoteLineArchives
14:50:20:723 -- -- -- -- -- -- -- -- -- 0.012070 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:732 -- -- -- -- -- -- -- -- -- -- 0.000996 NSNamedCriteriaControl::RepopulateSelector
14:50:20:865 -- -- -- -- -- -- -- -- -- 0.018588 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:877 -- -- -- -- -- -- -- -- -- -- 0.001518 NSNamedCriteriaControl::RepopulateSelector
14:50:20:937 -- -- -- -- -- -- -- -- -- 0.015979 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:20:949 -- -- -- -- -- -- -- -- -- -- 0.001276 NSNamedCriteriaControl::RepopulateSelector
14:50:20:963 -- -- -- -- -- -- -- -- -- 0.000033 _AddCustomArchiveViewsTo
14:50:20:987 -- -- -- -- -- -- -- -- 0.001320 SMiniPanel::SMiniPanel
14:50:20:997 -- -- -- -- -- -- 0.004780 _CreateSelectionNavigator
14:50:21:6 -- -- -- -- -- 1.005060 Mail system
14:50:21:7 -- -- -- -- -- -- 0.975735 class SMailAccountAdministrator
14:50:21:7 -- -- -- -- -- -- -- 0.974745 SMailAccountAdministrator::SMailAccountAdministrator
14:50:21:8 -- -- -- -- -- -- -- -- 0.012950 SMailAccountAdministrator::LoadReaders
14:50:21:20 -- -- -- -- -- -- -- -- 0.954015 SMailAccountAdministrator::LoadSenders
14:50:21:21 -- -- -- -- -- -- -- -- -- 0.000183 SMailSenderAddIn::SMailSenderAddIn
14:50:21:21 -- -- -- -- -- -- -- -- -- 0.013170 SMailAccountAdministrator::InsertSender
14:50:21:21 -- -- -- -- -- -- -- -- -- -- 0.000003 SMailAccountAdministrator::IsConfiguredClient
14:50:21:21 -- -- -- -- -- -- -- -- -- -- 0.013086 SMailSenderAddIn::CanDoReply
14:50:21:21 -- -- -- -- -- -- -- -- -- -- -- 0.012892 SMailSenderAddIn::MakeSender
14:50:21:34 -- -- -- -- -- -- -- -- -- -- 0.000046 SMailSenderAddIn::CanDoForward
14:50:21:34 -- -- -- -- -- -- -- -- -- 0.000164 SMailSenderAddIn::SMailSenderAddIn
14:50:21:34 -- -- -- -- -- -- -- -- -- 0.901962 SMailAccountAdministrator::InsertSender
14:50:21:34 -- -- -- -- -- -- -- -- -- -- 0.000003 SMailAccountAdministrator::IsConfiguredClient
14:50:21:34 -- -- -- -- -- -- -- -- -- -- 0.901855 SMailSenderAddIn::CanDoReply
14:50:21:34 -- -- -- -- -- -- -- -- -- -- -- 0.901802 SMailSenderAddIn::MakeSender
14:50:21:936 -- -- -- -- -- -- -- -- -- -- 0.000053 SMailSenderAddIn::CanDoForward
14:50:21:936 -- -- -- -- -- -- -- -- -- -- 0.000002 SMailSenderAddIn::CanDoReply
14:50:21:936 -- -- -- -- -- -- -- -- -- -- 0.000003 SMailSenderAddIn::CanDoForward
14:50:21:936 -- -- -- -- -- -- -- -- -- 0.000003 SMapiMailSender::SMapiMailSender
14:50:21:936 -- -- -- -- -- -- -- -- -- 0.038299 SMailAccountAdministrator::InsertSender
14:50:21:936 -- -- -- -- -- -- -- -- -- -- 0.000005 SMailAccountAdministrator::IsConfiguredClient
14:50:22:18 -- -- -- -- -- 0.000002 Inbox
14:50:22:132 -- -- -- -- -- 0.030512 _CreateInboxNavigator
14:50:22:132 -- -- -- -- -- -- 0.002680 _CreateMailNavigator
14:50:22:170 -- -- -- -- -- 0.664601 Reporter System
14:50:22:197 -- -- -- -- -- -- 0.003797 class SReporterDataFetcher
14:50:22:217 -- -- -- -- -- -- 0.000646 class SSearchCriteriaModel::DbMgr
14:50:22:218 -- -- -- -- -- -- -- 0.000023 class SCriteriaManager
14:50:22:218 -- -- -- -- -- -- -- 0.000591 class SCriterionOperators
14:50:22:805 -- -- -- -- -- -- 0.011246 NSNamedCriteriaControl::NSNamedCriteriaControl
14:50:22:814 -- -- -- -- -- -- -- 0.000836 NSNamedCriteriaControl::RepopulateSelector
14:50:22:831 -- -- -- -- -- -- 0.003201 _CreateReporterNavigator
14:50:22:838 -- -- -- -- -- 0.033018 Mailings System
14:50:22:863 -- -- -- -- -- -- 0.002984 SMailingsBrowserPanel::BrowserGuiView::BrowserGuiView
14:50:22:866 -- -- -- -- -- -- 0.001385 SMailingsBrowserPanel::SMailingsBrowserPanel
14:50:22:868 -- -- -- -- -- -- 0.003315 _CreateMailingNavigator
14:50:22:874 -- -- -- -- -- 0.036052 Dashboard System
14:50:22:901 -- -- -- -- -- -- 0.000904 SDashboardsBrowserPanel::SDashboardsBrowserPanel
14:50:22:902 -- -- -- -- -- -- 0.008211 _CreateDashboardNavigator
14:50:22:913 -- -- -- -- -- 0.000020 RelationDialog System
14:50:22:918 -- -- -- -- -- 0.000813 AppointmentDialog System
14:50:22:918 -- -- -- -- -- -- 0.000097 class SInvitationsManager
14:50:22:922 -- -- -- -- -- 0.003032 Travel System
14:50:22:922 -- -- -- -- -- -- 0.003025 _CreateTravelNavigator
14:50:22:922 -- -- -- -- -- -- -- 0.000013 class STravelInterface
14:50:22:930 -- -- -- -- -- 0.000006 ExtApp System
14:50:22:930 -- -- -- -- -- 2.274012 _CreateExternalApplicationsNavigator
14:50:22:930 -- -- -- -- -- -- 2.273536 SApplicationManager::InsertApplicationsToNavigator
14:50:25:314 -- -- -- -- -- 0.092191 Components...
14:50:25:407 -- -- -- -- -- 0.012420 SMainOwner::DestroyProgress
14:50:25:420 -- -- -- -- -- 0.224014 MainWindow ComputeSize
14:50:25:644 -- -- -- -- -- 0.310246 SSuperMode::RestoreCurrentGui
14:50:25:644 -- -- -- -- -- -- 0.310240 SSuperMode::RestoreSession
14:50:25:954 -- -- -- -- -- 0.691144 MainWindow show..
14:50:26:328 -- -- -- -- -- -- 0.002996 SUsageStatAccumulator::_AddStat
14:50:26:335 -- -- -- -- -- -- 0.001820 SUsageStatAccumulator::_AddStat
14:50:26:343 -- -- -- -- -- -- 0.001878 SUsageStatAccumulator::_AddStat
14:50:26:347 -- -- -- -- -- -- 0.002387 SUsageStatAccumulator::_AddStat
14:50:26:351 -- -- -- -- -- -- 0.001458 SUsageStatAccumulator::_AddStat
14:50:26:354 -- -- -- -- -- -- 0.000291 SDateMenuProxy::SDateMenuProxy
14:50:26:666 -- 0.000005 class SvStaticMenus
14:50:26:667 -- 0.009453 SNetServicesManager::OnStartUp
14:50:26:667 -- -- 0.009437 SNetServicesManager::CheckStatusUrl
14:50:27:869 -- 0.002602 SUsageStatAccumulator::_AddStat
14:50:28:20 -- 0.146613 SNetServicesManager::OnCheckWhatsNew
14:50:28:20 -- -- 0.146605 SNetServicesManager::CheckWhatsNewUrl
14:50:28:20 -- -- -- 0.138487 SNetServicesManager::TranslateUrl
14:50:28:158 -- -- -- 0.008084 SNetServicesManager::OpenWebRequestAsync
14:50:28:897 -- 0.001992 SUsageStatAccumulator::_AddStat
14:50:28:931 -- 0.003055 SUsageStatAccumulator::_AddStat
14:50:29:161 -- 0.000864 SNetServicesManager::WhatsNewCheckHdl
14:50:34:436 -- 0.008969 NSBulkUpdateSystem::_HasJobResultStorageItems
14:50:54:138 -- 0.059118 SHistoryListItemsCache::LoadCache
14:50:54:138 -- -- 0.000004 C_HISTORY_CACHE_CLEARED
14:50:54:152 -- -- 0.003420 _UpdateContactInfos
14:50:54:156 -- -- 0.009118 _UpdatePersonInfos
14:50:54:165 -- -- 0.005735 _UpdateDocumentInfos
14:50:54:170 -- -- 0.005139 _UpdateProjectInfos
14:50:54:173 -- -- -- 0.000568 ProjectSentry
14:50:54:173 -- -- -- 0.000345 ProjectSentry
14:50:54:174 -- -- -- 0.000543 ProjectSentry
14:50:54:174 -- -- -- 0.000409 ProjectSentry
14:50:54:175 -- -- -- 0.000492 ProjectSentry
14:50:54:176 -- -- 0.011177 _UpdateSaleInfos
14:50:54:184 -- -- -- 0.002920 SaleSentry
14:50:54:187 -- -- 0.008260 _UpdateSelectionInfos
14:50:54:194 -- -- -- 0.000616 SelectionSentry
14:50:54:195 -- -- 0.001872 _UpdateDocTmplInfos
14:50:54:279 -- 0.002350 STaskItem::Dispatch
14:50:54:279 -- -- 0.002313 SUsageStatAccumulator::_AddStat
14:50:54:357 -- 0.456127 DialogProxy::GetDialog
14:50:54:382 -- -- 0.000006 class SCurrentMode
14:50:54:391 -- -- 0.321645 SDocumentDialog::SDocumentDialog
14:50:54:490 -- -- -- 0.007083 class TUDefControlSpecialList<13>
14:50:54:648 -- -- -- 0.000114 SDocumentDialog::LoadApplicationData
14:50:54:649 -- -- -- 0.000026 _AddCustomArchiveViewsTo
14:50:54:774 -- -- 0.001918 SUsageStatAccumulator::_AddStat
14:50:54:777 -- -- 0.002229 SUsageStatAccumulator::_AddStat
14:50:54:813 -- 0.098310 SDocumentDialog::NewDocumentFromTmplHdl
14:50:54:822 -- -- 0.004912 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:54:837 -- -- 0.070590 SDocumentDialog::RefreshFields
14:50:54:838 -- -- -- 0.000249 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:54:858 -- -- -- 0.000067 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:54:883 -- -- -- 0.000521 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:54:903 -- -- -- 0.000023 SDocumentDialog::SetAccessRights
14:50:57:14 -- 0.000927 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:57:29 -- 0.000069 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:57:42 -- 0.002364 SUsageStatAccumulator::_AddStat
14:50:57:45 -- 67.513388 SDocumentDialog::Create
14:50:57:131 -- -- 0.001435 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:57:150 -- -- 0.005777 _UpdateDocumentInfos
14:52:03:634 -- -- 0.075789 SDocumentPlugin::GetCheckoutInfo
14:52:04:577 -- 0.001406 SUsageStatAccumulator::_AddStat
14:52:04:581 -- 0.002695 SUsageStatAccumulator::_AddStat
14:52:18:235 -- 0.050582 SHistoryListItemsCache::LoadCache
14:52:18:235 -- -- 0.000006 C_HISTORY_CACHE_CLEARED
14:52:18:244 -- -- 0.002471 _UpdateContactInfos
14:52:18:247 -- -- 0.007179 _UpdatePersonInfos
14:52:18:254 -- -- 0.005692 _UpdateDocumentInfos
14:52:18:259 -- -- 0.004249 _UpdateProjectInfos
14:52:18:261 -- -- -- 0.000699 ProjectSentry
14:52:18:262 -- -- -- 0.000503 ProjectSentry
14:52:18:262 -- -- -- 0.000522 ProjectSentry
14:52:18:263 -- -- -- 0.000384 ProjectSentry
14:52:18:263 -- -- -- 0.000372 ProjectSentry
14:52:18:264 -- -- 0.012368 _UpdateSaleInfos
14:52:18:273 -- -- -- 0.003149 SaleSentry
14:52:18:276 -- -- 0.008268 _UpdateSelectionInfos
14:52:18:284 -- -- -- 0.000584 SelectionSentry
14:52:18:284 -- -- 0.000882 _UpdateDocTmplInfos
14:52:19:283 -- 0.084930 _GetEncodedTooltipText
14:52:19:283 -- -- 0.002462 COMCurrentChangeListener::OnFilterTooltipHint
14:52:19:366 -- -- 0.002269 COMCurrentChangeListener::OnFilterEncodedTooltipText
14:52:19:747 -- 0.021760 _GetEncodedTooltipText
14:52:19:748 -- -- 0.004486 COMCurrentChangeListener::OnFilterTooltipHint
14:52:19:767 -- -- 0.002497 COMCurrentChangeListener::OnFilterEncodedTooltipText
14:52:21:73 -- 0.009636 NSBulkUpdateSystem::_HasJobResultStorageItems

Av: Gabriel Wiig 26. nov 2018

RE: Superoffice hang, not responding

Hi,

My interpretation, for now, is that the login sequence is "normal".
But:

14:50:57:45 -- 67.513388 SDocumentDialog::Create
14:50:57:131 -- -- 0.001435 SFindContactAndPersonControl::SetContactAndPersonIds
14:50:57:150 -- -- 0.005777 _UpdateDocumentInfos
14:52:03:634 -- -- 0.075789 SDocumentPlugin::GetCheckoutInfo

Since there is no nested details in the log, we are inside the Netserver docplugin or the netserver Template substitution system.
I cannot use this Timer system in the mixed mode (cli) code and certainly not in the c# code.

Delete the timers once, so as to get a clear slate.
Then try to create various documents from 2 user logins and dump the timers every time.
My gutt feeling is that we are not going to get lucky and see more details because it is not in the C++ domain but may be we do get lucky.

(I will add some nore timers in this sequence where possible)

/conrad

 

Another usefull process off ellimination we can do is to Cripple as much as possible.
Everything expect the Contact panel with acitvity archive.
Start by using the Configure Navigator.

Win has a "Choose feature" system with which you can "Cripple by me" just about anything.
You need the ChooseFeature switch in your souser.ini:

[FeatureToggle]
ChooseFeatures=1

Restart Socrm.
The view menu should now have a new item: Choose features.

This will invoke a multi-tab configuration dialog where you can cripple away 90% of the application.