Have moved the superoffice installation to new servers and upgraded to Superoffice 8.4 R3
They are using the win client.
For some users, superoffice works fine.
But for others, the superoffice hangs and gets "not responding" all the time. It locks completely, and you have to kill the process.
I can log in to superoffice on the citrix server with one superoffice user, and everything works great. When i log in with an other superoffice user, on the same server, logged in with the same domain user, Superoffice crashes, hangs and get the not responding.
Any idea's what could be the issue?
Seems odd that it would work for some superoffice users, and others not...
181113 20:11:00 AndeKir 3.1001[SOCRM.exe] , N/A,.
181113 20:11:07 AndeKir [SOCRM.exe] Cannot read mail, there is no connection to MapiMail. Src: SMailAccountReader::InitReader at c:\agent1\_work\165\s\clients\sm.win\source\rdb\mailaccountreader.cpp v line 365
181113 20:11:09 AndeKir [SOCRM.exe] HDB Cache hit rate 83%. Details: 86 hits, 17 misses, 35182 elements total; 536870911 memory limit, 23397082 used. Max used: 23397082, total loaded: 35182, total purged: 0. Src: SHdbCache::OutputStatistics at c:\agent1\_work\165\s\clients\sm.win\source\hdb\hcache.cpp v line 649