Very slow SuperOffice win - taks up to 20 sec to load a sale

RE: Very slow SuperOffice win - taks up to 20 sec to load a sale

re: Is there any diagnostic tools in SO to test the connection?

Not that I know off.
Is it 8.0 or more recent? 8.0 dates back to end of 2017 I believe. If so it has been been running for some time. I presume this has not been so for over 1 year?

I introduced  a timer system some time back (I think it may be in 8.0 too). May be we get lucky and it could tell us something usefull.

Read previous post on this:

https://community.superoffice.com/en/technical/Forum/rooms/topic/superoffice-product-group/crm-windows-application/so-windows-and-soadmin-windows-slow-start-up/ 

/conrad

RE: Very slow SuperOffice win - taks up to 20 sec to load a sale

Turn on extended logging in SuperOffice.config, specifically slow sql calls which I suspect is what is causing the slow respons:

SuperOffice.config - diagnostics section: https://community.superoffice.com/en/technical/documentation/administration/config-ini/webconfig/#diagnostics: LogLongQueries

https://community.superoffice.com/en/technical/documentation/administration/config-ini/debugwin/

With that said, depending on which version you are using you should upgrade to 8.4 to get the latest and greatest, we have had several performance fixes done.

RE: Very slow SuperOffice win - taks up to 20 sec to load a sale

Thank you all for the answers - Ill give it a try :).