Statistik - Report - limits

With 100.000 Tickets per month we get a message on statistics as follows:

Message

As I do not want to specify additional criteria.. what are the limits and can I change them somewhere?

RE: Statistik - Report - limits

Hello Claus,

You can control this using registry.reg_id = 304 "The maximum number of estimated row we accept for a chart"

 

Av: David Hollegien 6. des 2019

RE: Statistik - Report - limits

Hi Klaus,

 

You can have this modified by raising a request to the Online Team.

Av: Niels van Broekhoven 6. des 2019

RE: Statistik - Report - limits

Thanks!

Av: Klaus Feierlein 6. des 2019

RE: Statistik - Report - limits

We changed the limits to 250.000 now, so that at least for a month we get reports.

Now to the standard settings: As the number of elements is rather big, is it somehow possible to change the standards, so that it shows e.g. upper right "Trends last 28 days instead '12 months' " and in the lower half of the screen, change from:

Last 4 weeks, Last 12 Months to Last week, Last 28days or Last month?

Av: Klaus Feierlein 19. des 2019

RE: Statistik - Report - limits

Another question in this regard: Does anyone know whether the Statistics functions does bypass Netserver?

Av: Klaus Feierlein 19. des 2019