Hi,
Currently troubleshooting a problem I've got with SuperOffice configured with Windows authentication in IIS. All components which I've tested works fine, including webtools etc. However I have an issue when it comes to triggers from service.
Right now I have just created a new trigger script on "Sales: After saving sale". I have not scripted anything and just have it enabled, this results in the following error given in Sales when trying to save the sale:
This has been followed as well as the other SSO article:
https://community.superoffice.com/en/technical/Forum/rooms/topic/superoffice-product-group/customer-service/new-requirements-for-service-and-sso-installations/
Also the SymmetricKeys are the same across the board. The error occurs whenever there is a trigger enabled, even if no scripts are added.
Anyone know of a solution to this problem?
Entry in the logfile:
Level: Error
At: 11:21:33
Element:
Message: Service call CustomerService.ExecuteEventHandlers failed with exception
CustomerService.ExecuteEventHandlers
Type: SuperOffice.Exceptions.SoException
Details:
at SuperOffice.CRM.Services.Implementation.CustomerServiceAgentLocal.ExecuteEventHandlers(EventData eventData)
at SuperOffice.Web.UI.EventHandler.CheckEventHandlers(IDataHandler datahandler, Boolean beforeSave, Boolean& wasBlocked, String& message, StringDictionary& stateValues)
Inner Element:
Message: The remote server returned an error: (401) Unauthorized.
Details:
at System.Net.HttpWebRequest.GetResponse()
at SuperOffice.CRM.Services.Implementation.ServiceFacades.ServiceFacade.HttpRequestAjaxService(String methodName, String arguments)
at SuperOffice.CRM.Services.Implementation.ServiceFacades.ServiceFacade.CallService(String methodName, String arguments)
at SuperOffice.CRM.Services.Implementation.CustomerServiceServiceFacade.ExecuteEventHandlers(EventData eventData)
at SuperOffice.CRM.Services.Implementation.CustomerServiceAgentLocal.ExecuteEventHandlers(EventData eventData)
Environment info:
User: sunorway (116) - Authorized
Role: (Employee)Administrator:
SingleThreadMode: False
TS.SoHttpContextProvider.SetNull.User:
SuperOffice.Security.Principal.SoCredentialsIdentity
TS.SoHttpContextProvider.SetNull.StackTrace:
at SuperOffice.Web.Security.HttpContextProvider.SetCurrentContext(SoContextContainer newContext)
at SuperOffice.SoSession.Dispose()
at SuperOffice.WebTools.AspNet.NetserverUserContextProvider.GetFor(IRequest request)
at SuperOffice.WebTools.AspNet.Web.WebToolsConnection.<>c__DisplayClass1_0.<AuthorizeRequest>b__0()
at SuperOffice.WebTools.AspNet.Web.WebToolsConnection.WithWebToolsLogContext[T](Func`1 action)
at Microsoft.AspNet.SignalR.PersistentConnection.ProcessRequest(IDictionary`2 environment)
at Microsoft.Owin.Mapping.MapMiddleware.<Invoke>d__3.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.Owin.Mapping.MapMiddleware.Invoke(IDictionary`2 environment)
at Microsoft.Owin.Mapping.MapMiddleware.<Invoke>d__3.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.Owin.Mapping.MapMiddleware.Invoke(IDictionary`2 environment)
at Microsoft.Owin.Host.SystemWeb.IntegratedPipeline.IntegratedPipelineContextStage.<RunApp>d__7.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.Owin.Host.SystemWeb.IntegratedPipeline.IntegratedPipelineContextStage.RunApp(Func`2 entryPoint, IDictionary`2 environment, TaskCompletionSource`1 tcs, StageAsyncResult result)
at Microsoft.Owin.Host.SystemWeb.IntegratedPipeline.IntegratedPipelineContextStage.BeginEvent(Object sender, EventArgs e, AsyncCallback cb, Object extradata)
at System.Web.HttpApplication.AsyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
TS.SoHttpContextProvider.SetNull.ThreadName:
(null)
Database type: MSSQL - 10
Database: \\SQLTEST1\(CRM7), Database serial #: REMOVED, Database Expiration Date: den 12 januari 2021
DatabaseServer: SQLTEST1
DatabaseName:
SerialNumber: REMOVED
Version: SuperOffice NetServer 8.5 Release (Build: Release85_C-2020.02.11-04)
Version.Assembly: 8.5.0.0
Version.File: 8.5.7346.1605
Version.BuildLabel: Release85_C-2020.02.11-04
ContextIdentifier: Default
MachineName:
StackTrace: at SuperOffice.Diagnostics.SoLogger.LogError(Exception ex)
at SuperOffice.Web.UI.EventHandler.CheckEventHandlers(IDataHandler datahandler, Boolean beforeSave, Boolean& wasBlocked, String& message, StringDictionary& stateValues)
at SuperOffice.Data.DataDispatcher.Save(String DataHandlerId, Boolean& wasBlocked, EventAction`5 BeforeSave, EventAction`5 AfterSave)
at SuperOffice.DCF.Web.UI.PageBuilderHelper.SaveFromControl(ICard card, String[] dataHandlers)
at SuperOffice.CRM.Web.UI.Controls.TabbedCard.OnSave()
at SuperOffice.DCF.Web.UI.Controls.PageBuilder.OnPreRender()
at SuperOffice.DCF.Web.UI.Controls.PageBuilder._page_LoadComplete(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Page.OnLoadComplete(EventArgs e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.default_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\superoffice\2554e4a0\bee4517e\App_Web_q1op0dzo.8.cs:line 0
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)