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Complete user account transition to SuperID - federated

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    After registering an IdP and migrating to SuperID, each user has to sign in once to complete the transition for their account.

    The 1st time a user tries to sign in after an identity provider has been registered for that domain, they have to complete a set of transitional steps from signing in with a password to signing in with the customer's IdP.

    Pre-requisites:

    First sign-in with Microsoft or Google

    1. The user must sign in with the old SuperOffice password to prove their identity.

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    2. The user is prompted to sign in using the identity provider.

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    3. The user gives consent to sign in with the identity provider and authenticates. Does the user's browser have an active session from the identity provider?

      • If no – the user must sign in to the selected IdP account
      • If yes – the user continues with the selected IdP account
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    4. The user is signed in and redirected to the SuperOffice CRM Online tenant.

    This completes the transition of the user account.