From SuperOffice 8 you also need to install Service which is used by mailings inside both Sales & Marketing and Service.
A typical first time installation of SuperOffice Customer Service on Windows 2008R2 server using IIS web server and Microsoft SQL server 2008. There is no client install necessary outside of a supported web client like Internet Explorer, as this is a web based application.
We assume you have already run the general SuperOffice CRM server setup to create a database primed with necessary startup data in the language of your choice.
If this is a new installation, please read the list of preparations which the installer will ask for.
You need to have a working SuperOffice Web Services (also known as NetServer) installation before you proceed with the installation of Customer Service as ejTermsetup.exe requires it. Both Service and SuperOffice Web Services must be of the same version and the NetServer endpoint used by Service may not be running HTTPS. Config file - nsEndPoint = http://socrm.myorganization.com