Upgrade Scenario: Win + Web or Web

In this article

    Choose this scenario if you are currently using:
    - SuperOffice 7.5 Server
    - SuperOffice 7.5 Web
    And / or
    - SuperOffice 7.5 Windows Clients

    SuperOffice 8 requires "full stack" of all main components
    In this scenario you need to:

    For all scenarios where the customer do not have Customer Service already installed and configured:

    • Find SMTP server to use, and make sure relaying from CS server is enabled
    • Set DNS record ready for CS (support.company.com)
    • Setup of 1st. mailbox in CS (to be able to handle bounces)

    Upgrade:

    Step 1: Upgrade CRM Server
    Step 2: Upgrade Windows Clients (* only if you are going to use "SuperOffice8 Windows App")
    Step 3: Upgrade CRM Web

    Install:

    Step 4: Install Service

    NOTE: If you have Pocket Server.7 installed - Uninstall Pocket Server.7. The Pocket Server is not needed for SuperOffice8