Setup Satellite

In this article

    Satellite Management Setup

    Satellite is accessed via the Replication screen. Use of this program is described in more detail under Using Satellite.

    Before you begin creating Satellites, you should:

    Decide if the Satellite database should contain the same data as the central database, or be segmented
    Consider how many Satellite companies you need. Each Satellite is owned by a company in the central database. Such companies are called "Satellite Companies"
    Decide which users belong in each Satellite by assigning them login rights in the area which defines the Satellite. Users who are not assigned login rights for any Satellite continue to be users on the central database

     

    Before you can use satellites, you must:

    1 Enter a company in SuperOffice Sales & Marketing. This is done in the client and is described in the user help.
    2 Define the company as a satellite company. Do this in the Options screen in the Maintenance Client in the same way as you add other companies.
    3 Enter the satellite company’s employees as contacts of the satellite company. Do this in the Users screen in the Maintenance Client in the same way as you add other contacts.
    Note: This is not necessary in order to use the satellite. But it will make it easier to maintain an overview.
    4 Activate the satellite company’s contacts as associates in the central database by assigning them IDs, passwords, a user group, login rights and, where appropriate, Travel rights. Do this in the Users screen in the same way as you activate other users.
    5 Define an area for the satellite company to determine which Sales & Marketing users’ data will be included in the satellite database, and which users will have login rights to it. Do this in the Replication screen, as described under Using Area Management.
    6 Generate the satellite using Satellite. Do this in the Replication screen, as described under Using Satellite.

     

    Generate a satellite

    1 Open the Replication screen in SOAdmin.
    2 Click the Define satellites button on the right of the screen. The Generate Satellite dialog opens, containing a list of active satellites.
    3 Select the Add button, the New satellite dialog appear.
    4 In the drop down list Area name choose the correct area (see Area Management)
    5 In the drop down list Company choose the Satellite who owns the satellite employees.
    6 Choose database type, Built-in or ODBC.
    7 Click Save to start generating the satellite. A message box displays the progress of the task.
    8 Note: Depending on how large the selected database is, this process can take anything from about a minute to several hours.
    9 When the satellite is regenerated, a message is displayed indicating that the generation was successful. Click OK.

     

    Synchronization Between a Satellite and Central Database

    A Satellite database is similar to an Remote Travel user in terms of synchronizing with the central database. SuperOffice gives the Satellite database a name when it is created, for example S1.sda if exported as file (if you have access to the server where the satellite database should reside you may generate it directly into an ODBC datasource).

    S1 is the name of the directory which SuperOffice uses to store "net change files" between the Satellite and the central database.
    In the directory/folder SO_ARC on the server, the directory/folder S1 tracks all incoming log files from the Satellite, and stores new log files from the server to be sent to the Satellite.
    In the directory/folder SO_ARC on the regional server, the directory/folder S1 tracks all incoming log files from the central database, and stores
    new log files from the Satellite to be sent to the central database.


    If You Have Problems With Satellite Management

    Problems With Satellite Generation
    The most common problem with a Satellite Generation is not enough disk space on the hard disk. Free up disk space and try again.

    Problem Viewing All Company Employees in the Our Contact Field
    If you have not included the user's name in the Satellite area definition who is the Our Contact for the Home Company in the central database, the total number of employees in the company will not display in the Our Contact pop-up field in the Satellite database. Only the Satellite's own employees are listed.

    Problem Not Having Access to SOAdmin
    Make sure at least one of the contacts in the Satellite company has General administrator functional right, otherwise you can't access the admin client.

    The button to create new users is not availabe on the satellite
    This is by design, all user must be added centrally and then replicated down after they are given the correct rights. Make sure the central admin remembers to add the user to the area and also his/her data.