CRM Server

In this article

    System requirements for SuperOffice 8 and 9 server.

    Server hosting SuperOffice CRM server 

    The SuperOffice CRM server is only used for hosting the client files and document archive.

    Server Operating System: Microsoft Windows Server 2019
    Microsoft Windows Server 2016
    Microsoft Windows Server 2012 R2
    Microsoft Windows Server 2012
    Document Archive: File share on a server to store documents and e-mails archived in SuperOffice
    Protocol: File share uses standard SMB port 445
    Database: Oracle or Microsoft SQL Server: supported versions
    Distribution: All windows client files (MSI) are installed on the server along with the database configuration tool dbsetup.exe
    Disk space: 3,5 GB for SuperOffice Web, Server and Service files with all languages. 1 GB document archive*


    *The size of the document archive will vary depending on the amount of users and documents created from SuperOffice. Size the disk space according to your own business needs.

    Server hosting IIS which is used for SuperOffice S&M Web client, SuperOffice Service, SuperOffice Mailings and SuperOffice Audience.  

    Processor: Intel ® 3.0Ghz Dual or Quad Core (x86) or (x64) 
    AMD™3.0Ghz Dual or Quad Core (x86) or (x64)
    Memory: 3 GB
    Operating system: Microsoft Windows Server 2019
    Microsoft Windows Server 2016
    Microsoft Windows Server 2012 R2
    Microsoft Windows Server 2012
    Internet Information Server Microsoft IIS 10
    Microsoft IIS 8.5
    Microsoft IIS 8.0
    Network/Bandwith: The preferred bandwidth for the web servers should be 1 Mbit/sec for all installations up to 50 users. We estimate the individual user’s bandwidth consumption to add up to an average of 20Kbit/sec.
    Mail servers Exchange Server 2010 64bit and newer
    Domino Server 10.0
    Domino Server 9.0
    MAPI/SoMaGate (Win client only)
    IMAP: Port 143 or 993 (SSL) must be open between the Sales & Marketing web server and mailserver
    SMTP: Port 25 or 465 (SSL) must be open between the Sales & Marketing web server and mailserver
    Requisites: Microsoft .NET v 4.5.1 (as a web download)
    Microsoft .NET v 4.7.1 from 8.3 R04 (see info below)
    Microsoft .NET v 4.8 from 8.5 R05 and 9 (see info below)
    Windows communication foundation (on both the server running Sales & Marketing web and the server running NetServer webservices)
    Local administrator rights (installation)

    Note! Audience does not support remote web services and must use the web services installed with the product.

    System Requirements from 8.3 R04

    From SuperOffice 8.3 R04 we require Microsoft .NET 4.7.1 on:

    • All client computers that will run our Windows client.
    • All servers running our web based software (Sales & Marketing Web, Netserver, Service). 
    • The server hosting SuperOffice CRM Server (ServerSetup) to be able to run ServerSetup and DBSetup.exe.

    SuperOffice WebTools (Web Extensions and MailLink) will not have this requirement yet. They will continue to run on .Net 4.5.1. This means that our CRM Online customers are not affected by this change for now.

    There are two main reasons for this change:

    • Security patches are no longer shipped by Microsoft on .NET 4.5.x.
    • New versions of our developing tools needs this to enable us to be more productive.

     

    Please note:

    • .NET 4.7.1 has already been pushed with Windows Update for a while and is preinstalled from Windows 10 Fall Creators Update (version 1709) and newer.
    • .NET 4.7.1 is supported by Windows 7 SP1 or newer as Client OS, except Windows 8.0. Windows 8.0 is no longer supported by Microsoft. Windows 10 is supported from Windows 10 Anniversary Update (version 1607).
    • .NET 4.7.1 is supported by Windows Server 2008 R2 SP1 or newer as Server OS.

    See: https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

    System Requirements from 8.5 R05

    From SuperOffice 8.5 R05 will Win client and CRM Server have a new prerequisite .Net 4.8.

    The installers will handle the installation of .NET 4.8 for you but some clients may like to preinstall it themselves.

    Windows 10 May 2019 Update comes with .NET 4.8 included.