Edit entity menu

Hello, 

is it possible to filter the dropdown-menu in 'view ticket': 


This list gets pretty big on a customer with many users, but the documentation doesnt say anything about any criteria/filtering-options. 

Would be great if i could set some criterias for what usergroups to show but im unable to figure out how this is done.. 


//Eivind

RE: Edit entity menu

Sorry, no filtering possibility there.

Sverre

Av: Sverre Hjelm 13. feb 2018

RE: Edit entity menu

Try to teach the customer to click inside the textbox and just start typing.

No need to click through the usergroups to get the person you're after.

Av: Simen Mostuen Iversen 14. feb 2018

RE: Edit entity menu

Thank you for both replies :)

I'll teach them to search instead. 

//Eivind

Av: Eivind Johan Fasting 19. feb 2018

RE: Edit entity menu

Thank you for both replies :)

I'll teach them to search instead. 

//Eivind

Av: Eivind Johan Fasting 19. feb 2018