gSOAP Netserver exception on contact edit or CRMSkript

PARTNER Shivan Malek

Hello,

Any idea what Neetserver dont like here?

Happen when you save the contact information from CS or when you use CRMScript try to use some NetServer object against that contact 

"A Netserver exception occured:

gSOAP reported an error: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://www.superoffice.net/ws/crm/NetServer/Services75:ContactEntity. The InnerException message was 'There was an error deserializing the object of type SuperOffice.Services75.ContactEntity. The byte 0x1F is not valid at this location. Line 2, position 2212.'. Please see InnerException for more details."

Went through all contact information nothing hidden or special character etc 

Thanks,

-Shivan

STAFF /sv/My-Page/9874/

RE: gSOAP Netserver exception on contact edit or CRMSkript

Hi,

Could you share the code you're trying to execute?

Also, could it be that there are some data restrictions on the user you are logged into with?

Av: Simen Mostuen Iversen 16. aug 2017
PARTNER /sv/My-Page/5939/

RE: gSOAP Netserver exception on contact edit or CRMSkript

Hi Simen and thanks for the replay 

This happen without any code as well when I go to CS and find that contact and try to edit and save the contact information I get the same error 

Nothing to do with the CRMSkript that i am trying to execute, quite simple one did test it on few contacts runs just fine

its just this contact i dont get throug  seems that NetServer dont like something

 

Regards

Shivan

Av: Shivan Malek 16. aug 2017
STAFF /sv/My-Page/9874/

RE: gSOAP Netserver exception on contact edit or CRMSkript

Without being absolutely certain, it might be that the role that you're part of has insufficient data rights on that contact you're trying to save.

I would check the role and see if the data rights are set to "Update".

But it might also be, like you're saying, just this one contact - and that there are some corrupt data on the given contact which returns the error when you try to save.

Do you know if it happens on other contacts as well? Or only this one? I see that you're saying that it's only this one, but there might be more, unless you've tried them all.

It's quite difficult to help without being able to test this myself. I would advice maybe contacting support.

Av: Simen Mostuen Iversen 16. aug 2017
PARTNER /sv/My-Page/5939/

RE: gSOAP Netserver exception on contact edit or CRMSkript

Fixed it by registring manually all the contact information  

maybe something with one of the character 

-Shivan

Av: Shivan Malek 16. aug 2017