Log entry is missing from ticket.fcgi?_sf=0&action=listTicket­Log2

I'm trying to add a log entry on a ticket from ejscript using ticket.log().

The log information is not shown on ticket.fcgi?_sf=0&action=listTicketLog2 (the new Log format), but it appears in ticket.fcgi?_sf=0&action=listTicketLog (the old Log format).

Below is screenshots from the old and the new logs on the same ticket.

RE: Log entry is missing from ticket.fcgi?_sf=0&action=listTicket­Log2

See: Bug 15482

We use the .log function a lot to log changes done (or not done) by CRMScripts on the ticket, so we have an audit log to fallback to when somethings strange happens.

Av: David Hollegien 12. jul 2021