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Create a request in chat

Uppdaterad på 13. dec 2021

If a customer’s query cannot be solved in the chat, an agent can create a service request to be handled by another specialist. In this how-to guide, you’ll learn how to create a request in SuperOffice Chat.

Create a request from the chat message
Click on the Action button and Create request, and all information in the chat will be saved in the request

 

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