We have a problem with accessing Bugs & wishes and release notes. Problem identified. Working on a solution. 

Laddar ......

Laddar ......

Transfer a chat to another agent

Uppdaterad på 20. okt 2021

Sometimes an agent is not able to continue chatting with the customer and solve an ongoing chat query. In such situations, transferring a chat to another agent is an easy way to seamlessly continue the communication with a customer and provide answers without delay. In this how-to guide, you’ll learn how to transfer a chat to another agent.

 

Related: