Crash when opening Email - Template section

Hey,- 

One customers onpremise installation got updated to latest 9.2 version and after the update List - Email - Templates section stopped working with this kind of error.

An unexpected error occurred


The given key was not present in the dictionary. 
Source: mscorlib 
Click here to see stacktrace

at System.ThrowHelper.ThrowKeyNotFoundException() 
at System.Collections.Generic.Dictionary`2.get_Item(TKey key) 
at SuperOffice.CRM.Services.Implementation.BL.ListEntityImplementation.GetFromId(Int32 listEntityId, Boolean throwOnNotFound) 
at SuperOffice.CRM.Services.Implementation.ListAgentLocal.GetListEntity(Int32 listEntityId) 

What might be the cause of this?

RE: Crash when opening Email - Template section

Hello Jani,

See my post here: https://community.superoffice.com/en/technical/Forum/rooms/topic/superoffice-product-group/CRM-Web-Application/new-list-email-template-in-85r15-will-not-appear/

Sometimes it happens that the listTableId of the email template list is wrong when upgrading an 'older' database.

Av: David Hollegien 16. mar 2021

RE: Crash when opening Email - Template section

Thanks for the help! This did the trick.

Av: Jani Sirainen 16. mar 2021