GDPR - language on confirmation email automatically sent out

Hi!

In 8.2->

If you set up that SuperOffice should send automatically an email to all new registered persons, how can you set up wanted language for that template?

Ex: Customer has set up default document language = english

Adds a new person with country = china - english email template is sent - > OK

But if a new person with country = norway is added, they want the norwegian template to be sent. Is that possible? How?

Thanks!

Anne Lene

RE: GDPR - language on confirmation email automatically sent out

Hi,

Here is how this work today:

The language the outgoing privacy confirmation email is sent with: The preffered document language (Preference  -> System) of the user that creates the contact. System users shoud use preference setting on system level.

This is done because our document template system has no knowledge of the "person - preferred language" feature today.

 

The language of the manage subscriptions page (a link in the privacy email) is controlled by "Preferred language" field of the person. Just like Customer Center in service

You then of course have to make sure that all templates are translated etc

Av: Erik Eide 15. jun 2018

RE: GDPR - language on confirmation email automatically sent out

Hi Erik!

Thanks!

It would be nice if you could set some sort of preference on this.

Country = norway should receive template in Norwegian

Default = english

Wish :-)

Anne Lene

Av: Anne Lene Solheim Lilleberg 15. jun 2018