GDPR Privacy Confirmation email language versions was reinstated after Online R06 upgrade?

Hi guys,

For a customer on SuperOffice Online, I wanted to make sure only one version of the GDPR Privacy Email is being sent out, regardless of the language of the user registering the person.

To do this, I deleted all the language versions of the GDPR e-mail template, so that only the main version is left. This also makes it easier to change the template at a later time, so I don't have to do the same change on each language version.

This worked perfectly until the Online environment was upgraded to 8.4 R06. Suddenly the standard language versions were back, and the system started sending out these instead.

 

Is this by design? Can we expect this to happen again?

Also, is it only reinstating deleted versions or is it actually replacing them, so that if I changed the content of a language version instead it would replace the content (I'm guessing no, but I haven't been able to verify this anywhere)?

RE: GDPR Privacy Confirmation email language versions was reinstated after Online R06 upgrade?

Hi, Espen

This sounds very strange.

Is this a customer that recently have migrated from Onsite to Online?
Has this happened more than once?

 

 

Av: Erik Eide 28. feb 2019

RE: GDPR Privacy Confirmation email language versions was reinstated after Online R06 upgrade?

Hi

Actually yes, they were migrated last year. However the GDPR e-mail had not been changed or turned on when they were on-premise.

From what I know it has not happened multiple times, and I haven't been able to check if this has happened with other customers. I'll keep an eye out in case it happens again..

Av: Espen Steen 8. mar 2019